Facebook Marketplace, which debuted in 2016, is a simple platform for locating, buying, and selling things locally or from businesses. By filtering the category, it is easy to find the necessary item.
However, several users have recently complained about Facebook Marketplace not working. The marketplace becomes unavailable due to technical issues or account settings.
If you don’t know what settings and technicalities can mess up your workflow with Facebook Marketplace, don’t worry, here’s a rundown on them:
- You don’t have to be a new Facebook user to use their Marketplace. If so, you’ll need to spend some time as a Facebook user before you start using Facebook Marketplace.
- Only users 18 years of age or older may use the Marketplace.
- The market is not available in all parts of the world. So you need to be in a place to use it where your service is available.
- If you are using a language that is not supported by the platform, you will not be able to access it either.
- For iOS users, Facebook Marketplace is only accessible on iPhone 5 and above.
Apart from the reasons mentioned above, internet connection issues or Facebook servers down can be other causes of Facebook Marketplace not loading or whatever issue you are facing.
However, if you meet all of the above criteria, but your Facebook Marketplace is not working, then you can go ahead with some basic troubleshooting methods listed in this article to resolve your issues with the platform.
Method 1: Clear cookies and browser cache
Clearing your browser cache and data is the quickest approach to solving Facebook Marketplace not working issue if you are using Facebook in a browser.
Browser cookies, cache, or temporary data can sometimes prevent you from viewing websites quickly. As a result, deleting them may fix your problem.
Clearing browsing data follows more or less similar steps in different browsers. Listed below are the steps to clear this data from Chrome:
- To get started, launch Chrome on your PC.
- On the home page, click on the three dots in the upper right corner.
- Then, navigate to the More tools option and select the Clear browsing data option from the expanded menu.
- Select the time period during which you are facing the Facebook Marketplace issue in the Time interval option.
- Check the ‘Cookies and other site data’ and ‘Cached images and files’ options.
- Click the Clear Data button.
- Close Chrome, restart your PC, and reopen Facebook Marketplace to see if the problem is gone.
Method 2 – Sign out and sign back in to your Facebook account
A simple remedy that may work if your Facebook Marketplace is not working is to log into your Facebook account after logging out.
To sign out of your Facebook account, click the little arrow in the upper right corner of your Facebook account home page and select Sign Out. Then refresh the page and sign in again with your correct login credentials to see if Facebook Marketplace is now operational or not.
Method 3 – Disable malicious browser extensions
If your web browser has malicious third-party plugins or extensions installed, Facebook Marketplace may not function properly.
If an extension is malicious, it sends spam and allows third parties to see, copy and alter the information contained in your Facebook account. As a result, when Facebook discovers suspicious behavior in your account, it restricts the access, which is why you sometimes face problems. Removing such browser plugins/extensions can help to resolve the difficulty, and then you will not face any error with Facebook Marketplace.
To remove extensions from Google Chrome, launch the browser on your PC, locate the extension icon in the top right corner and next to the address bar, right-click on it and click the Remove from Chrome option.
If you cannot find the icon next to the address bar, please do the following:
- Launch Chrome on your PC and click on the three dots in the top right corner.
- Go to More Tools and select Extensions from the expanded menu.
- Locate the extension you want to uninstall and choose Remove.
- Confirm the action by clicking Delete in the dialog box.
Method 4 – Switch to another browser
If you can’t access Facebook Marketplace in one browser or there’s something wrong with it, try switching to another browser. This is necessary because Facebook has come up with some browsers that are better suited to its operations. Using this social media platform and its other products in an unsupported browser may interfere with normal operation. So, switch browsers and use Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, or Opera.
If Marketplace works fine in a new browser, your old browser may have had a compatibility or accessibility issue with Facebook and its Marketplace. So, download and install your preferred browser, log into Facebook, and see if you can access the Marketplace.
Method 5 – Update the Facebook app
Check that your Facebook app is up to date. An older version may cause Facebook Marketplace to not work properly due to the inability of older app features to work properly with updated security and other important settings.
To check for an update, go to the Google Play Store or Apple App Store on your Android or iOS device, respectively, search for Facebook, and then tap Update if one is available.
Method 6: Uninstall and reinstall the app
Uninstalling and installing the Facebook app again can be a viable approach to resolve Facebook Marketplace issues on mobile devices. Try it if the update doesn’t work.
To remove Facebook from your iPhone, touch and hold the app icon, then select Remove app and Remove app. Download the software from the App Store to reinstall it.
To activate Facebook on Android, long press on the app icon and then select ‘Uninstall’. Then go to the Google Play Store and download Facebook. Finally, see if the Marketplace can be loaded on your phone.
Method 7: Update the location of the account
Facebook Marketplace is not working on your account because it may not be available in the region or location where you currently reside. Yes, you guessed right, Facebook Marketplace is not available to all parts of the world, like Facebook does.
However, if you are sure that your location is available, your current location on your Facebook account may not be correct. To change the location, you can go to the article “Can’t access Facebook Marketplace? Fix if unavailable” for steps to change location within your Facebook account.
Method 8: Change your age on Facebook account
Facebook Marketplace is exclusively available to persons 18 years of age or older. On Facebook, you must update your date of birth and confirm that you are 18 years of age or older. The steps to do so are listed below:
- Sign in to your Facebook account.
- Click on your profile photo on the Facebook home page.
- Then, on your profile page, select the About tab.
- Next, select the Basic and Contact Information option.
- Next, look for the date of birth option and change it if it’s set wrong so your age doesn’t identify as an adult. Once modified, save the changes.
- Refresh or close and reload the window and now see if Facebook Marketplace is working or not.
Method 9: Edit your Facebook language
Since Facebook Marketplace is available only in some languages. So if you are using other languages, you can change it using the following method:
- In the upper right area of your Facebook home page, click the triangle icon.
- Select Settings & Privacy from the menu and then again click on the Settings option.
- Select Language & Region in the left sidebar of the Settings page.
- Thereafter, click on the Edit button present within the Facebook language section.
- Select the language you know and Facebook Marketplace is available in it and save the changes.
- Once this is done, close the window and visit Facebook Marketplace.
Method 9: Restart your phone
Most of the difficulties can be resolved simply by restarting your mobile device, so it is preferable to try restarting your device to resolve Marketplace not working issue.
Method 10: Request Review
When you violate Facebook’s Community Policies, your access to the Marketplace may be revoked. That’s why you can’t open it.
However, if you believe you haven’t broken any rules, you can request a review to fix the Facebook Marketplace issue and regain access. To do this, you can visit the article “An unexpected error occurred in Facebook Marketplace 2022” to learn the steps of the process.
Also, if you don’t know how to use Facebook Marketplace, you may occasionally find yourself in similar situations in the future. Therefore, to improve your skills in buying and selling on the platform, you can refer to the article ‘5 ways to make the most of Facebook Marketplace’.
Categories: Technology
Source: SCHOOL TRANG DAI
