Misunderstandings and confusion in the workplace create bad experiences. If it happens that what you are communicating with your colleague is not what he understands, there is a problem. Stress and conflict come as a result. The following are ways to ensure that your message is clear and that there is no confusion.
be respectful
To build a positive workplace culture, it’s important to be respectful. For a message to be clear, it must be communicated with respect. Before you say anything, you should ask yourself if the message comes out with arrogance or respect. When you respect the time and lives of your employees, they will always be more motivated and productive.
Make sure communication is clear
If you give little information about something to be done, you create confusion. Also, when you let your employees guess what’s going on in the business, they get confused. Make sure your message is understood, concise, correct and transparent.
It is recommended to use employee scheduling software to plan your tasks and notify specific employees who are expected to handle those tasks. Remember, if the wrong employee is assigned the wrong tasks, the chances of making mistakes are high. To avoid all this, use the right technology.
guarantee fairness
It is common for businessmen to be accused of being unfair. All employees assume that they should be treated equally. So, as part of the management team or as a business owner, try to be neutral.
Clarify your expectation
When you assign tasks to your employees, you must be 100% sure of what you expect. However, if you don’t tell your employees exactly what you want to achieve, it can create confusion. Always think before you speak. Ask yourself if you would clearly understand the message if you were the recipient.
Let the professionals solve the question of how
In case you work with professionals, how they will do the job is up to them. The reason why they are called professionals is because they know more. If you start telling them how you want homework done, it becomes an order. Let them know that you trust their work.
Don’t ignore tense moments
Avoiding having a face-to-face conversation with your employees when there is a problem will make the situation worse. When there is tension in the business, you can be sure that the employees are confused and perhaps there is already a conflict. Instead of avoiding the moment, sit down with your employees and clear up any misunderstandings.
Answer the question of when
Never leave the question of when unanswered. For example, if you assigned your employees a task or sent them a message and didn’t tell them when you expected the job to be completed or the message to be responded to, you create misunderstandings. This is because employees don’t know which tasks need to be completed first.
Confusion in the workplace is common. However, knowing how to minimize the chances of getting confused is critical. Confusion can lead to late delivery of services and therefore needs to be addressed.
Categories: Technology
Source: SCHOOL TRANG DAI
