Facing technical failures with an email service is not something new. Each of us has an email account to manage our professional and social lives and can easily get angry if we have problems sending or receiving emails.
SBCGlobal is a leading email service that traces its roots back to 1882. Since then, its loyal users have been using it no matter what problem they face, myself being one of them.
Lately, I’ve heard that many users can’t send or receive email with their SBCGlobal account and aren’t sure where to get help. Let me tell you that this is an occasional glitch where you are facing errors while sending or receiving emails and it can be easily resolved after checking a few things and fixing the necessary issues.
Today in this guide we will discuss all the factors why SBCGlobal email not working and why you can’t work with emails along with solutions.
Why isn’t SBCGlobal sending or receiving emails?
Before learning how to fix this error, it’s important to know what’s causing them in the first place. There may be several reasons why you are not receiving an email or unable to send one, as follows:
- Emails go in the wrong filter.
- Email forwarding is turned on
- Incorrect email address
- The sender is on the block list
- You are blocked by the recipient
- Incorrect settings in the third-party email application
How to fix “I can’t send or receive email” error with SBCGlobal?
After knowing the reasons, here are the troubleshooting steps you need to apply to fix the error:
- Bad email filter
- The sender is blocked
- The recipient has blocked you
- Email forwarding is turned on
- Enter the wrong email address
- Incorrect email settings
- The server is down
- Incorrect server address
Email filters are created to filter incoming emails and direct them to the stipulated folder. Creating filters to keep your email account organized is useful, but it can cause you unwanted problems if you have created the wrong filters, i.e. emails destined for one filter have been set to be received under some other filter. So when creating filters, you need to be very careful so that such incidents do not occur. Also, if you are not sure how to fix the error, you can simply remove the filters and then check if you can receive emails.
You are waiting for mail from someone and you have blocked the same person by mistake. Yes, this may be one of the reasons why you are receiving some email in your SBCGlobal account. So, go and check your block list and make sure you haven’t blocked someone you shouldn’t.
If you’re sending an email to someone and the other person hasn’t received it even after several attempts, ask them to make sure their SBCGlobal email address isn’t on their block list.
The purpose of enabling email forwarding is to receive your emails from SBCGlobal on some other email account for whatever reason. So, if you’ve enabled email forwarding for your SBCGlobal account and have forgotten, it’s time to log into your SBCGlobal email account and disable email forwarding.
If you’re sending an email to someone and they haven’t received it, be sure to enter the correct email address. Also, if you are waiting for an email from someone, tell them to enter their correct email address and then check if the error has been fixed.
If you have been using SBCGlobal email in any third party email client like Outlook, incorrect account settings can cause you this problem and you will wonder why you are unable to send or receive emails. SBCGlobal will not work with Outlook if the sbcglobal.net email settings are incorrect.
If you still can’t send and receive emails from SBCGlobal, check if the server is down. The issue can also appear when SBCGlobal is down and you will face errors while sending emails. This may also prevent you from receiving any email. For this matter, you can wait until SBCGlobal’s email support team restores services and the server is up and running again.
Email services keep changing their server addresses even without informing their users. You will not be able to send or receive email in your SBCGlobal email account if the server address has been changed and you are still entering the old address. To do this, you can contact your network administrator and get the new address to log into your SBCGlobal account.
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Categories: Technology
Source: SCHOOL TRANG DAI
