A Comprehensive Guide to Consider When ‘AOL Mail is not Working’

In today’s technological world, no one can deny the importance of an email service. AOL is one of the leading email clients known for its excellence and extraordinary features.

But some general email problems cannot be completely avoided, as they are the result of a bad network, incorrect configurations, or other factors beyond your control. There is nothing to worry about as the issues can be easily diagnosed by following some simple tricks.

There could be various reasons due to which you may face problems while accessing your AOL email account. In this guide, we will talk about various AOL mail problems on different devices and how to fix them.

Problem 1: AOL Mail is not receiving emails

If your AOL mail account is not receiving emails, here is what you can do:

1. Review all the filters you’ve created for your AOL account.
2. Delete or disable the ones that are no longer in use
3. If you do not receive any emails, please check the spam or spam box as the emails may have landed in the wrong folder. If you have received the email in the Spam folder, select it and mark it as Not Spam.
4. You can also make sure the sender hasn’t accidentally added you to their block list.
5. There may also be a delay in receiving emails if there is a lot of network traffic.

Problem-2 AOL mail does not load

The next big problem with AOL mail can come from uploading emails.

1. If you’re having trouble uploading emails, check to see if there’s a problem with the network you’re connected to. If so, that may prevent you from signing in to your AOL account. To fix the problem, you will be asked to switch to a higher network that provides better signal strength.
2. If AOL won’t load on your iOS device, here are the instructions for you:

• Enable and disable Airplane mode on your device and then check whether the emails are loading or not.
• You can also try to reset the network settings from the ‘Settings’ menu of the iPhone
• Then select General option and click Reset > Reset Network Settings

3. If you can’t sign in to your AOL account on your iPhone or Android device, you can delete your account and then add it back. To delete your account, go to ‘Settings’ then ‘Accounts & Passwords’ and simply tap on your AOL account to delete it. To add your AOL account, go to the ‘Add Account’ section and then follow the prompts.

Problem-3 AOL Mail not working on Android

If you are still having issues with AOL email on your Android device and unable to connect to the server, please follow the instructions provided:

1. On your Android device, launch your AOL mail, and then enter your login details; go to incoming and outgoing server settings
2. Then go to the Manual Configuration option and then enter the following IMAP/POP3 and SMTP settings:

AOL mail IMAP server address	imap.aol.com
AOL Mail IMAP Username	Your full AOL Mail email address
AOL Mail IMAP Password	Your AOL mail password
AOL mail IMAP port	993
AOL IMAP TLS/SSL mail required	Yeah

Outgoing SMTP server address	smtp.aol.com
SMTP port	465
smtp security	TLS/SSL
smtp username	Your full AOL Mail email address
SMTP password	Your AOL mail password

AOL Mail POP3 server address	pop.aol.com
AOL Mail POP Username	Your AOL mail screen name
AOL Mail POP Password	Your AOL mail password
AOL Mail POP Port	995
AOL Mail POP TLS/SSL required	Yeah

This setting is also needed when you want to set up your AOL account in Outlook and if you enter it incorrectly, AOL will not work with Outlook.

Problem-4 AOL Mail not working on iPhone/iPad

If AOL mail account is not working on iPhone or iPad, here is how you can try to fix it:

1. Go to the ‘Settings’ section of your iPad and then go to the Mail, Contacts, Calendars option.
2. Then select your AOL email account and make sure you have entered the correct email address
3. In the hostname field, make sure you have entered ‘imap.aol.com’.
4. Also, make sure that you have entered ‘smtp.aol.com’ in the SMTP field and also that the server is turned on.
5. Go back to the home screen and see if the AOL mail account is working on your iOS device.

Problem-5 AOL Mail not working on Mac

If your AOL mail account is having problems or not working on your Mac device; the following steps may help:

1. Run Connection Donor on your Mac device
2. Then from the Applications menu, tap on the Mail icon and then tap on the Window option.
3. Next, choose the Connection Donor and you will see your connection status on the next page.
4. If the status shows red, it means that your device is not connected to the Internet.
5. If you are not receiving any emails, you need to go to Account Settings and under the Advanced tab, uncheck the ‘Use SSL’ option.
6. Don’t forget to check the user account information as well as the mail server settings and make any necessary changes.
7. Update the mailbox using the Inbox option found under Set Up AOL Account
8. Then restart your Mac device and see if the issue is resolved.
9. You can also try to reinstall AOL mail account on your Mac device if the above steps didn’t help.

Problem-6 AOL Mail not working in Chrome

Most AOL users access their accounts in Chrome and you may also have problems with the email client in Chrome browser; in that case, try the given solutions:

1. On your desktop, open Google Chrome and make sure to open a new tab.
2. Click on the menu icon on the top right corner and from the options, go to More Tools > Extensions
3. Now, remove all unnecessary extensions attached to your browser
4. Also, clear your browsing data from your browser; make sure to select the ‘All time’ range and then hit ‘Clear data’
5. If this doesn’t help, you can also try resetting the settings.
6. Go to the ‘Settings’ section of your browser and then under the ‘Advanced’ tab, go to ‘Restore settings to their original defaults’.
7. This is how you can try to fix AOL mail not working in Chrome problem.

Problem-7 Error Error 1

The next common error that most AOL users face is Blerk Error 1, and in order to fix it, you will need to adjust your browser’s security settings as follows:

1. From the ‘Settings’ tab, go to ‘View advanced settings’
2. Go to the ‘Cookies’ tab in the ‘Privacy and Services’ section
3. Now, you can block all or third-party cookies, as cookies store data from unwanted senders and when they remain stored for longer periods, you may experience this error.

You can also try updating your browser’s outdated bookmarks to fix this error as follows:

1. From the ‘Tools’ option, select ‘Internet Options’ and then go to the Security tab.
2. Select the Internet Zone
3. Click on the protection mode to enable it
4. Go back to Internet Options and in the ‘Trusted Sites’ area, add AOL Mail as a trusted site.
5. This will stop the unwanted data from unsafe sites and you may stop facing the error.

Problem-8 AOL Mail Error Code 521

To fix AOL mail error code 521, you can consider the given points:

1. Make sure your device’s operating system is up to date.
2. Use disk cleanup and remove all junk files from your device.
3. Using an antivirus, perform a full scan to make sure your system is virus free
4. Using the Windows System Restore option, you can undo the changes you have recently made, as that may be causing the error.

Wrap

That was all about the possible problems you may face with an AOL email account and try them only with one if your AOL mail account is not working or creating problems on different devices.

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Categories: Technology
Source: SCHOOL TRANG DAI