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1. To verify that it’s you, you’ll need to have access to the recovery information added to your Google account. |
2. Remembering any of your old passwords will not help you recover your Gmail account. |
“Unfortunately, Google couldn’t verify that this account belongs to you”
EITHER
Google needs more information to verify it’s you
Have you ever been greeted by one of the heartbreaking messages from Google while trying to recover your account?
You must have, as no one likes to read troubleshooting articles for no reason.
Fact: Of the more than 1.8 billion active Gmail users, at least 68% have faced the “Google needs more info to verify it’s you” error once in their life. |
This is what the full error message says:
“Google needs more information to verify it’s you. To help keep your account secure, Google needs to confirm that this account belongs to you.
To recover your account, try to sign in again:
- Answer as many questions as you can
- Use a device you’ve signed in to before
- Choose a familiar Wi-Fi network, like at home or at work”
And this is what the terrible error message looks like:
Even users on discussion forums like Reddit, Quora have not been able to figure out why Google can’t verify their account even when they enter the correct recovery information.
To fix this, Google offers a few options; so let’s move on to see if that can really help fix Google needs more info to verify it’s you error and what you can do.
Why does Google need more information to verify it’s you?
Possible scenario: You no longer remember the correct password for your Gmail account, or someone else changed it for you. You are now trying to get back into your account. For recovery, you will need to have access to one or two of the following:
If you don’t, you will see the error message on the screen.
Google, in order to allow you to recover your Gmail account, will ask you to enter the recovery information you entered when you created your account. Typically, it asks you to enter the verification code sent to your recovery email address/phone number or answer the security question (if applicable).
If for some reason you can’t enter the verification code, don’t remember the correct answer to your security question, or don’t receive verification codes from Google, you’ll be presented with the message that Google needs more information to verify that it’s yours. account and only then will it allow you to change your Gmail password.
How to get away with the “Google needs more info to verify it’s you” error message?
Now, you know the reasons why Google cannot verify your account, you must have the idea of how you can make it allow you to recover your forgotten Gmail password. If not, take a look at the solutions provided to try when Google needs more information for account verification and won’t let you sign in to your Gmail.
Solution 1 – To prove or verify that you are the actual owner of the Gmail account, you need to enter the security key or verification code using any of the following options:
- You must have access to a mobile device that has the phone number linked to your Gmail account to receive the code.
- If you have a device that’s already signed in to your Google account, it can also be used to receive your security key and reset your password to regain lost access.
- In case you have two-step verification enabled for your Gmail account, you will get a security key to access your Google account every time you lose access to it. So if you have access to the security key, it will be very easy for you to finish account recovery.
Note: If you use your Google account for work, you’ll be prompted to verify it with your corporate device. |
Solution 2 – To verify that it is you, you can even use your phone in various ways, just make sure you have access to your device and that it is connected to the internet, take a look at the available options. Whenever you’re asked to verify that it’s you, you can see the different options available simply by clicking ‘Try another way’; take a look at the options:
- If you’ve enabled 2-Step Verification or Account Security Key for your Gmail account, you’ll always receive a prompt on the mobile device you usually use to sign in to your account or if you’re already signed in on that device.
This will happen every time you use an unrecognized device or unknown network to access your account. Also, this is also a way to keep your account safe from hackers, since every time you get the message, you have the option to choose ‘No, it’s not me’. The hacker will immediately lose access to your account.
- If you’re not signed in on your mobile device, you can even get a verification code via text or call, but for that, you’ll need access to your phone number. Just enter the verification code and you’re done.
- The other option you have is to use your recovery email address added to your Gmail account. If you have access to the email address, just click ‘Submit’ and you will receive a verification code on the email address, enter the same and change your password.
- If you added a security question to your Gmail account while creating it, you might be in luck. In that case, you won’t need access to your recovery phone number or email address, just answer the security question and you’ll be allowed to reset your password.
northote- The first thing you are asked to do during the recovery process is to enter the last password you remember. This is just to make sure you don’t really remember the correct password; In case you mistakenly enter the correct password, you will be given access to your account. Other than that, entering an old password will not help you in recovering your Gmail account in any way. |
Tips to keep your Gmail account secure
If you don’t want to mess around with account verification or you don’t want to see more of ‘Google needs more info to verify it’s you’, there are a few steps you need to take to keep your account safe and protect it from hackers and save yourself. of losing any important information:
- You must keep your Gmail account up to date with the latest recovery information which includes your phone number and an alternate email address (can be more than 1). This will not only alert you if someone else is trying to access your account, but you can also easily block unwanted access to your account. This also makes the recovery process a matter of minutes, in case you forget your password.
- Passwords can be easily stolen, but what can add an extra layer of security is two-step verification. Turning on 2-Step Verification for your Gmail account will not allow hackers to access your account, even if they have cracked your password. To further avoid phishing scams, you should consider using a stronger second verification step, such as Security Keys or Google Alerts.
- Always keep your device protected with a screen lock to prevent it from being used without your consent or in your absence.
- Keep your browser, operating system, and apps on your device up to date.
- Always create a strong and unique password for your Gmail account, and avoid using the same password for all your accounts. To make sure you didn’t enter your Google account password on a non-Google site, you can even turn on the password alert for Chrome.
- As you install more apps on your device, this can make it more vulnerable to hacking attempts. Therefore, it is recommended to only install essential applications and browser extensions that have access to sensitive information. Also, never install unknown apps or apps from unknown sources to keep your personal information safe.
- Never reveal your passwords to anyone. Always remember that Google will never ask you for your password in an email, message, or phone call.
- Never respond to any suspicious emails you receive, or text messages, instant messages, and phone calls that ask for your personal or financial information.
- DO NOT click on links in emails, messages, or pop-ups on untrustworthy websites or from unknown senders.
- It is important to monitor the devices on which you are currently logged in to your Gmail account so that you can immediately log out of any suspicious devices.
Watch this video to learn how you can sign out of Gmail on other devices:
Frequently asked questions
1. Can you bypass the “Verify it’s you” message from Google?
No, you can’t skip “Google couldn’t verify that this account belongs to you” or “Google needs more information to verify that it’s you.” Unless you verify your account using the recovery information, you will not be able to access it.
2. Why does Google keep asking me to verify that it’s me?
Google keeps asking you to verify that it’s you to protect your account from hackers. If you allow him to access your account without verification, then any other person can also enter your account without your knowledge, and in this way, every other day, many Gmail accounts will continue to get hacked.
Categories: Technology
Source: SCHOOL TRANG DAI