AOL Not Sending or Receiving Emails? An All-Inclusive Troubleshooting Guide You Need

AOL was introduced way back in 1985 when there were only a few email services available. This easy-to-use email service got everyone so addicted that a single mistake can leave every AOL user frustrated. One such common error that users have been facing is while sending and receiving new emails. This is one of the major AOL email problems that can bring everything to a halt as an email service is of no use if you can’t send or receive email.

So here in this guide, we will thoroughly discuss the issues along with their causes and solutions.

AOL Mail does not send emails: why?

If you can’t send email using AOL, there must be a problem with your account or with the email service. Let’s see what can be the possible reasons if AOL mail is not sending any emails:

1. The attachment you have uploaded is too large, i.e. more than the maximum file size limit
2. Your AOL account is locked for sending too many spam emails
3. The recipient email address you entered is incorrect; therefore, you are facing a delivery failed message
4. If you added an AOL account to Outlook, entering incorrect SMTP settings can also prevent you from stopping emails.
5. The recipient has mistakenly blocked your email address

Solutions to fix AOL mails not sending problem

If after several attempts you still can’t send email from your AOL account, here are some solutions you can try to fix AOL email sending problem:

Try clearing your computer’s RAM whenever you have trouble sending AOL email. This will give the email service enough space to run its core functions.

For that:

• Save your work and then “Shut Down” your computer from the Start menu.
• Now, restart your computer and open your frequently used web browser.
• Sign in to your AOL account and try to send emails

Every email service has a sending limit when it comes to emails and the same goes for AOL. So you need to make sure you haven’t crossed AOL’s sending limit for the day, as that could be the reason why you can’t send emails. If you found emails in your outbox, first check how many emails at most you have sent during the day. However, AOL hasn’t disclosed your limit, they just send you a message when you’ve reached the limit.

The limit is not only for the number of emails, but also for the size of the attachments you add to an email. So please make sure you haven’t uploaded an attachment larger than 25MB to your email.

Using an outdated or incompatible browser can also create problems when sending emails. So if you are using Internet Explorer or any other lesser known browser, get the latest version or better switch to Google Chrome for a better experience. Also, AOL will not send any mail if your browser is full of junk, such as caches or cookies. So, to restore AOL functionality, try sending email after clearing your entire browser history.

If you still can’t send email, you should try disabling your popup blocker software and adding AOL to the allow list so that it can remove the blockage. Also, if you have an antivirus or firewall installed that restricts access, you should temporarily disable it and then check if it helped.

If AOL doesn’t work with Outlook or you can’t send any email through a third-party email application after you set it up for AOL, you need to check your SMTP settings, that is, your outgoing mail server settings. The SMTP server is responsible for outgoing emails, therefore the settings must be entered correctly.

These are the settings you need to enter:

Protocol	server configuration	port configuration
POP3	Outgoing mail server: smtp.aol.com	SMTP-465-SSL
IMAP	Outgoing mail server: smtp.aol.com	SMTP-465-SSL

AOL is not receiving emails, why?

This is another problem that AOL users have mainly complained about. There have also been issues with AOL email delivery in the past, but that can be resolved with some simple troubleshooting. If you can’t receive email from AOL, here are the possible reasons:

1. The file format is not supported by the AOL email client
2. AOL will not load any new email if the browser is full of caches or cookies.
3. The incoming mail server, i.e. the IMAP settings are incorrect
4. Emails are landing in some other folder of AOL account
5. Email forwarding is on or you have set some wrong filters
6. You have added the sender to the blacklist; therefore, do not receive any emails.
7. The installed antivirus or firewall does not allow you to receive emails
8. If you can’t see any new emails, you should check the filter set for your inbox.

So if you are not getting any email in your AOL inbox, these could be the reasons; Now, let’s move on to the solutions.

Solutions to fix AOL mails not receiving issue

So if you are not receiving any email in your AOL mail account, you can try the solutions listed here:

If you don’t receive any new emails from AOL in your inbox, you should look for the expected emails in other folders, such as junk, spam, or the filters you’ve created. These filters are really useful for keeping spam messages separated, but they can also direct some of the genuine emails to the spam box. So to avoid this:

• Go to the ‘Settings’ section of your AOL mail account
• Then click on ‘Email Filters’
• Press the ‘Delete’ button for the email filter you wish to delete.
• After removing the filter, check if you are receiving new emails

Another reason why you may not receive any new email is that you have enabled email forwarding. This means that emails that will be sent to your AOL email address will automatically be forwarded to the email address you entered in the ‘Email Forwarding’ section. This feature is useful when you have multiple accounts to manage; So if you don’t receive emails or some of your AOL emails are lost, please check if you have enabled email forwarding. If so, please disable it from your account settings section.

Faulty browser settings can also create problems receiving emails on your AOL account, so you should try resetting the browser and then sign in to your AOL account and then see if the emails you expect are there. To reset Google Chrome:

• Go to the ‘Settings’ of your browser
• On the left column, scroll down and you will see the option ‘Reset and wipe’.

• Then click ‘Restore settings to their original defaults’

• Click ‘Reset Settings’ to reset the browser completely and everything will be set to default; then sign in to your AOL account and see if you are receiving emails.

The next possible reason why AOL is not receiving any email is that the browser you are using has become outdated. Check if there is any update available for your browser and then install it; after that verification, if you receive new emails in your AOL mail account.

IMAP and POP3 are responsible for incoming email; therefore, the settings must be entered correctly. IMAP is known to store all emails on the mail server instead of saving the information on your mobile device, making it easy to access all information on the go; the only requirement is to connect your device to the internet. Whereas POP3 downloads all the information to your device and stores it locally, even if you’re not connected to the Internet; you can still access all your emails.

Here are the IMAP (Incoming Mail Server) and POP3 (Post Office Protocol) settings you need to enter to receive all mail from AOL in a third-party email client:

Protocol	server configuration	port configuration
POP3	Incoming mail server: pop.aol.com	POP3-995-SSL
IMAP	Incoming mail server: imap.aol.com	IMAP-993-SSL

Additional Troubleshooting Tips

Here are some quick fixes that can help you fix AOL if you’re not sending or receiving email:

1. If you are facing this error on Android or iPhone, then you should try to disable and enable ‘Airplane’ mode once and then see if the emails related issues are fixed.
2. You can also try removing and adding your AOL account on your Android or iPhone device to fix the problem you are facing while sending or receiving emails.
3. If you receive emails but can’t see the images in them, it may help to enable rich text or HTML on your system.
4. Please make sure AOL server is working well, because if the server is down for any reason, you will not be able to send or receive emails.
5. Delete all junk such as cache, cookies and temporary files from your computer, as they can also affect the operation of your device; as a result, you may have problems sending or receiving email from AOL.
6. If AOL Desktop won’t open or you can’t use it, make sure you meet all the requirements to install the software.

Wrap

So, hopefully, now you know all the reasons why you’re not getting any email on AOL and how you can fix the problem. Also, if you can’t send any email, find the reason and then fix it with apt solution.

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Categories: Technology
Source: SCHOOL TRANG DAI