Apple Pay is expanding, the NFC technology in your iPhone is becoming more accepted by retailers, and it’s certainly the fastest and most secure way to complete transactions (alongside wireless chip cards).
Apple Pay streamlines your life and your wallets, at least when it’s functional. Although the service is amazing, people still end up asking “why isn’t Apple Pay working online?” which can be really frustrating; it can ruin your day. Apple Pay isn’t flawless and occasionally crashes.
It’s incredibly frustrating to run into barriers at checkout, and can even put you in a tight spot. There are a number of remedial techniques you can use to fix the Apple Pay not working issue.
What is Apple Pay?
Apple Pay replaces your physical cards and cash with a simpler, safer, more private, and more secure payment method, allowing you to transfer money to loved ones or shop online or in person.
Setting up Apple Pay is extremely easy, the Wallet app on your iPhone only needs to have your credit or debit card added to it before you can start using it. You continue to receive all the rewards and perks on your card, so you won’t lose any seriously earned miles or points.
One of those indicators that we are living in the future is Apple Pay. Now you can simply place the same smartphone you use to text, take photos and watch TikTok videos near the POS machine and it will instantly charge your credit account instead of having to search for a wallet full of cash or even a stash of plastic credit cards.
Why isn’t Apple Pay working?
The two most common reasons why Apple Pay isn’t working are that your phone’s battery is dying or the store can’t accept Apple Pay. Apple Pay servers, a problematic digital payment terminal, or a specific bank or credit card could also be blamed.
There are many reasons why Apple Pay is not working on your iPhone. However, the most frequent ones that prevent you from using Apple Pay are the following:
- Strong phone covers.
- The Apple Pay system is not available.
- Point of sale terminal malfunction.
- A bug on your iPhone
- Faulty wallet app.
- Low battery.
How to fix Apple Pay not working? Try 10 easy ways
Paying with Apple Pay is simple, fast, and secure. However, if Apple Pay doesn’t work on the iPhone, things aren’t so great. Here are some quick fixes if you find your Apple Pay isn’t working.
Let’s get to the simple stuff first. Despite being well into the 21st century, some point-of-sale devices still don’t support contactless payment methods like Apple Pay and Google Pay.
Ask the person behind the counter if they support Apple Pay, in case you tried holding your iPhone up to a terminal and nothing happened. They can advise you on where to put your phone and if another terminal will give you better results, as well as if it is compatible with Apple Pay.
Although it may seem like a no-brainer, phone cases can obstruct the NFC interactions that Apple Pay relies on. Sometimes thick rubber shockproof cases that surround the entire phone prevent NFC from working.
It can also be difficult to use cases with metal or magnetic components, such as those that attach to car mounts. Of course, taking the iPhone out of its case and trying Apple Pay is the best method to check. You may need to consider getting a new phone case if it works this way when taken out of the case but not when inside.
You may think that if Apple Pay isn’t working, your iPhone or iPad must be having problems too, but that’s not always the case. The mere fact that Apple Pay’s backend web service is currently unavailable could explain the situation. You may just need to wait a moment for it to come back online if this is the case.
It’s nice to know that you won’t have to wait for confirmation to find out if that’s the case. If the Apple Pay service is having a problem, you can check Apple’s system status page.
When Apple Pay and the terminal are working normally, holding the phone close to the terminal immediately opens the Apple Pay wallet with the selected default card. But if that doesn’t work, the terminal may just need a little help; select a credit card manually and then try the terminal again:
- Open the Wallet app on your iPhone.
- Touch the credit or debit card you want to use to make the transaction.
- Place the phone near the point of sale device.
- If it’s working, you can now checkout as usual.
This workaround has been noted by some users who have tried to use Apple Pay between their iPhone or Apple Watch and an NFC reader on their Mac.
While this approach has been successful when using Apple Pay on a Mac, it’s also worth a try if Apple Pay on your phone isn’t accepted in stores or in other situations. To sign back into your Apple account, you must first sign out.
There are a few other steps you can take if none of the options listed above don’t work for you or if you’re using it to make a purchase online rather than in-store. Simply restarting your phone may be the easiest solution to this Apple pay not working issue.
People often believe that such a simple remedy will never succeed. Actually, when you reboot your phone, different stats and bits of data are reset. A restart should fix any issues that might have affected Apple Pay.
Charging your iPhone is another seemingly easy fix to the Apple Pay not working problem. More features turn off as battery levels drop to help protect remaining capacity. Apple Pay may not work if the battery level drops below 10%, so charge your smartphone before you go shopping.
You may want to try removing your card from Apple Pay and adding it again if it regularly gives you trouble. This is also useful if you recently received a new card from your credit card provider because Apple Pay may not always immediately recognize updated information.
- Open “Settings -> Wallet & Apple Pay” on your iPhone.
- Tap “Remove Card” after choosing the card you want to add back.
- Go back to “Settings -> Wallet & Apple Pay,” choose “Add credit or debit card,” then follow the onscreen instructions to add your card.
While you may have a strong Wi-Fi signal at home, the stores you visit may not always have guest Wi-Fi, so you’ll need a strong cellular or mobile data signal. Check your signal strength if Apple Pay isn’t working correctly for you. The problem could be a poor quality link.
Check out our collection of solutions for cellular data not working if you frequently experience problems with your iPhone’s Internet connection.
It’s conceivable that your card is the problem if you’ve tried everything else. You can verify the functionality of the actual card at a store. Talk to your creditor if it isn’t.
Credit and debit cards occasionally have bugs and glitches when used in mobile wallets or swiping directly. You may need a new card from your bank. The bank may be able to help you and other customers by fixing the problem with the card readers used by the store, which could be problematic with some types of cards.
final thoughts
In general, one of these fixes should fix Apple Pay not working in apps or online. It’s important to note that the problem is usually caused by your phone’s casing or a glitch in the Apple Pay program. These issues can be fixed by removing the case and restarting the phone.
Also, keep in mind that, sometimes, even if your Apple Pay is in perfect working order, the fault may lie with the seller or the payment terminal. Making a payment requires a connection, and the other person may need to ask “why isn’t my Apple Pay working?” instead of you
Also, you will need to contact Apple customer support or go to an Apple store if none of the solutions mentioned have worked for you.
Frequently Asked Questions (FAQs)
Read more:
Categories: Technology
Source: SCHOOL TRANG DAI
