AT&T is one of the leading telecommunication company names and not only provides email service but also provides landline, television and internet services. All in all, their email service is quite promising and has a larger user base than other AT&T-run services.
Packed with all the amazing features, AT&T is never expected to go down. However, not every day is bright and the same goes for AT&T when you realize it doesn’t work with Outlook.
This has been reported by most of the users who tried to access ‘att.net email’ through Outlook and found it not working.
So here we are going to discuss this frequent AT&T problem and all the help you can expect when att email not working after setting it up in Outlook.
Run Outlook in safe mode
There might be some settings or plugins that break Outlook and this could be one of the main reasons why your ATT email account not working with MS Outlook. Start Outlook in safe mode to check if they are to blame by following the steps below:
- Pressing the Windows key and R will bring up the ‘Run’ dialog. Type ‘Outlook/secure’ in the given space and then click ‘OK’.
- Click ‘OK’ in the new window and Outlook will start; Check if the problem persists.
- If you got rid of the error, that means the settings or plugins were causing the problem.
Check AT&T-Outlook Settings
If you did not set up AT&T email correctly in Outlook, then you will face technical issues and to fix it, you need to enter the correct AT&T mail settings. Here’s how you can fix your settings if att.net email isn’t working with Outlook:
- Launch Microsoft Outlook and click on the ‘File’ tab and then go to the ‘Account Settings’ section.
- In the ‘Email’ tab, click on the ‘New’ option.
- Activate the ‘Server Settings’; press ‘Next’.
- Select ‘Internet Email Addresses’ and then click ‘Next’; enter the following information in the given fields:
Username Full name.
Email Address: AT&T Email Address
- For ‘Account Type’, select either ‘IMAP’ or ‘POP’ and then enter the information provided:
- AT&T IMAP Settings for Outlook
- POP settings for Outlook
- In the ‘Login Information’ tab
Incoming email server: imap.mail.att.net
Incoming port: 993
Outgoing mail server: smtp.mail.att.net
Port of Departure: 465
Inbound email server: inbound.att.net
Incoming port: 995
Outgoing email server: outbound.att.net
Port of Departure: 465
Email Address: ATT Email ID/User ID
Password: ATT email account password
Sign in securely: SSL
AT&T email settings for Outlook 2016, 2019 and other versions are almost the same.
- Click ‘Test account settings’ and if everything is found to be correct, click ‘Next’ and then click ‘Finish’ to save the AT&T email account settings for Outlook.
- Thereafter, you can simply sign in to your AT&T email account in Outlook by entering all your login details.
Windows antivirus or firewall works to protect your device against malware and viruses; however, they can also sometimes interfere with other software and your email account. So whenever you experience any problem using AT&T in Outlook or it doesn’t work, you should temporarily disable your antivirus or firewall and then check if it helps.
If your att.net email is not working, whether in 2013, 2016 or 2019, you can try this method as it has proven to be helpful. So, to remove your AT&T email account from Outlook, here’s what to do:
- Go to the ‘Files’ tab in Outlook and click on ‘Account Settings’.
- Then click on the ‘Manage Profiles’ option and you will see the ‘Show Profiles’ option; click on that.
- Select the AT&T account you want to delete and click the “Delete” button.
Set up your AT&T account again now and then check if it fixed the error.
IMAP and POP are the two types of accounts; the first is the last. IMAP offers certain features that do not exist in POP. It allows you to sync your emails across all your devices and that is the reason why most email services are switching to IMAP in 2020; POP is slowly becoming obsolete.
So if att.net email doesn’t work, you can try switching to POP from IMAP. You can make the changes in the account settings from your Outlook account and after switching to an IMAP account from POP, the problem may go away.
The reason for attnet email not working may be your DNS and switching to Google DNS may fix the problem. Here are the steps you need to follow to do the same:
- On the taskbar, click the network icon and select your network.
- Then select ‘Change adapter options’
- You will see the list of all available network connections on your PC and then right click on your network and choose ‘Properties’.
- Now, select ‘Internet Protocol Version 4 (TCP/IP4)’ and then click on ‘Properties’ option.
- Then select ‘Use the following DNS server addresses’ and enter 8.8.8.8 as the preferred DNS server and 8.8.4.4 as the alternate DNS server; press ‘Save’.
If nothing helps and you’re still wondering why my AT&T email isn’t working, you can try using the webmail version as a temporary solution. You won’t need to set up the account and you can simply log in to AT&T mail with username and password to check your emails. Make sure att.net email is not down and the servers are working fine.
That’s all you can try to fix your AT&T account with Outlook.
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Categories: Technology
Source: SCHOOL TRANG DAI
