For some, Outlook is synonymous with email, and why not when you have everything you need to send email. Most of us have an Outlook account as our regular email partner and it is a good option to manage your work life due to many useful features.
But that doesn’t keep you in the safe zone and you may still face some errors, ‘login error’ being the most frequent. When you can’t sign in to Outlook, you have to do something with your login details, browser settings, or system settings; there may be other reasons as well.
The error message says “Something went wrong with Outlook and we can’t sign you in right now. Please try again later.”
The only good thing about this error is that you can easily fix it by applying all the troubleshooting tips that I will mention later.
What Causes Outlook Sign In Problems?
Outlook sign-in problems take away your right to access your emails. If you can’t log in, you won’t be able to do your job. Before we look at the solutions, let us know what causes them in the first place.
- You have entered an incorrect username or password
- Internet is not connected or not working
- The browser has become obsolete.
- Outlook server is down or not responding
- Firewall Settings
- A damaged file in the browser and others.
Easy Solutions for ‘I Can’t Sign In to Outlook’ Error
You must be wondering why Outlook won’t let me sign in, but that’s not the case. They want you to use their email service for the long haul and that means you get bug fixes and updates from time to time. New features are added just to enhance your experience so you don’t get disappointed and leave your territory.
Technical issues like “Hotmail login not working” or
“Something went wrong” with Outlook are inescapable and can surprise you at any time.
Let’s proceed and know how you can experience error-free login with Outlook.
- Check server status
- check internet
- Clear cache, cookies and history
First things first, know who to blame, Microsoft or your network. Go to the Microsoft service status page to check if Outlook is working fine. If you see a ‘green check’ as in the image below, then the server is not down or if there is a ‘Red Cross’, it means there is a problem. Wait for a while for the services to be automatically restored as there is nothing you can do to fix the server issue.
The most important requirement to log in to any of the email services, including Outlook. The device you are using to sign in to your Outlook account must be connected to an active Internet connection with adequate bandwidth.
The browser you use stores a large amount of cache, cookies, and history that needs to be cleared from time to time. If you don’t, you may not be able to sign in to your Outlook account. So before trying some important solutions, try this.
Clear your browser (Chrome) data as follows and then try connecting:
- Click on the three vertical dots at the top right corner of the screen and then click on the ‘History’ option.
- Then click ‘Clear browsing data’ in the left column.
- Make sure you have selected all items in the ‘Advanced’ category and set the time range to ‘All Time’, then click ‘Clear Data’.
Once you are done with that, try to sign in to your Outlook account and check if the error is fixed.
If you are having trouble signing in to Outlook or Hotmail, you should try switching to the Outlook app for Windows 10 released by Microsoft, if you are using the website version. Also, updates are released for the app from time to time, so you may not have the same problem with it.
Some of the websites depend on cookies to function smoothly, and in case you have blocked cookies from Outlook or Microsoft, you may run into problems. Most of the users have successfully fixed Outlook login issues simply by making such changes.
If you don’t know how to do it, this is what you should do:
- Click on the three vertical dots at the top right corner of the screen and then click on the ‘Settings’ option.
- Scroll down and click ‘Site Settings’.
- Then click on ‘Cookies and site data’.
- Scroll down and for the ‘Allow’ option, click ‘Add’.
- Now, you can add the URL of the Outlook website to enable cookies, press ‘Add’.
If your browser is out of date, you will have difficulty accessing your Outlook account. To fix the “Something went wrong” error, you can try refreshing your browser. Most of the time you get the updates automatically or you can try to do it manually like this:
- Open your browser and click on the three vertical dots in the upper right corner of the screen.
- Go to ‘Help’ option and click on ‘About Google Chrome’.
- Here you will see the update status of Google Chrome, if there is no update available, it means the browser is not out of date. If any of the updates become available, they will be installed automatically. After that, check if the Outlook login error is fixed.
If the error persists, you can temporarily switch to a different browser, and doing so will check whether the browser should be responsible for dealing with the issue or not.
My problem was resolved when I reinstalled the browser. It may happen that the browser has some problems and doing a fresh installation can make you forget about the suffering. Complete removal of the browser deletes most of the browser-related files and registry entries that would otherwise be difficult to remove.
You must be wondering why reset Outlook password when you remember it. It may happen that you have recently updated your Outlook account password and have completely forgotten it. Or someone else has access to your account. Rather than guess what would have happened, it’s better to reset your password and gain access to your account. Once you have finished resetting your password, try to sign in.
If you are in the habit of using the automatic sign-in feature to log into your Outlook account, you should update your settings every time you change your password. The browser will only remember and use the old password until such time as you enter the new one manually. Or you can simply skip the automatic login method and manually log into your account by entering username and password.
Last but not least; make sure that the antivirus installed on your device does not create any obstructions to sign in to Outlook. Make sure that Outlook is not blocked in the antivirus settings. Disable the antivirus and check if that helps or you may also need to remove it completely from your device. Do not worry about the security of your device as you always have better options available in the market.
Categories: Technology
Source: SCHOOL TRANG DAI
