Cruise passengers fuming after trip to Florida, Bahamas reroutes to Boston

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Cruise passengers fuming after trip to Florida, Bahamas reroutes to Boston

Travelers ready for a tropical getaway were left out in the cold this weekend when their cruise ship bound for Florida and the Bahamas was diverted to Boston due to inclement weather.

Passengers aboard MSC Cruises’ Meraviglia were shocked on Sunday and some even “thought it was a joke” when they were told that instead of enjoying warm weather and beaches, the ship will now sail to Boston, Maine and Canada.

“The guy helping us with our luggage said, ‘You’re going to Canada,'” passenger Girish Keswani told the Boston Globe. “We all laughed about it.”

From Florida and the Bahamas, the ship will remain docked in Boston until Tuesday before heading to Portland, Maine and Saint John, Newfoundland before returning to New York.

MSC Cruises informed passengers of the changes in an email sent the night before the seven-day cruise began.

cruise ship Passengers aboard MSC Cruises’ Meraviglia were taken to Boston instead of Florida and the Bahamas.

“To ensure the safety and well-being of everyone on board, we will be sailing to New England and Canada instead, where we expect to encounter brighter weather conditions that will allow us to offer you the pleasant sailing experience you have come to expect,” it read. the message. .

While trying to avoid strong winds and heavy rain in the Bahamas, the Meraviglia docked in Boston as the city was held under a “damaging wind” warning Sunday.

For some, the change of plans was bittersweet.

One passenger, Connie C., of Pennsylvania, told the Globe she travels to Boston regularly for work — on her company’s dime.

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cruise ship Customers are allowed to rebook a cruise the night before it departs or they can get a refund to apply towards a future cruise.

“I don’t want to pay $5,000 [for my family] to come to Boston,” he said. “This should be our Christmas vacation.”

MSC Cruises allows customers to rebook the night before the cruise departs. They also tell customers that they can cancel their cruise “for free and receive a refund in the form of a Future Cruise Credit.”

A similar cruise scheduled to depart on December 23 with the same itinerary costs at least $739 per person.

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Source: thtrangdai.edu.vn/en/