Delta Air Lines CEO Ed Bastian hinted that the airline doesn’t want to copy United Airlines’ new boarding method that aims to cut the time it takes to take off.
During an interview on “Today,” Bastian said that the airline has tried “every way to get customers on board.”
“We found that actually just getting people on board and getting people moving through the plane was the fastest,” Bastian said.
“Every time you add another feature, it gets more complicated.”
However, the chief executive said that if United “solves the problem better, we will definitely copy it.”
Bastian was referring to United’s boarding plan dubbed WILMA, which means middle-aisle windows.
Delta declined to comment further.
United said in a memo that the seating plan, implemented last month, will save up to two minutes in the boarding process for each flight.
Delta Air Lines CEO Ed Bastian said the airline has not changed its boarding process to reflect rival United.REUTERS
The change affects all domestic flights and some international flights and will allow the airline to fly more.
The airline told FOX Business that the method, which was in place before 2017, will have a “cumulative impact” on operations during the busy holiday travel season.
Bastian said the airline might copy United’s process if they “solve the problem better.” AP United said in a memo that the seating plan, implemented last month, will save up to two minutes in the boarding process for each flight.REUTERS
Several major airlines have projected strong demand for the holiday and have begun increasing schedules.
However, American Airlines pilot Captain Dennis Tajer argued that the move was about money because it helped reduce turnaround time, which is when the first plane arrives at the gate and takes off.
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