With many great features, Facebook Messenger remains on the list of the most used social networks. Even though there are many new social media platforms for communication now and more are still coming out, Facebook Messenger tends to stay on top, perhaps due to awesome features like vanish mode. But along with the good things, also come the bad, since nothing is always perfect.
Users have complained about Messenger not showing messages. So, we are here to solve the problem for you and provide you with some pretty easy solutions. By following the steps in the methods, you will be able to figure out the problem and hopefully resolve it. In this article, we will discuss why Messenger is not showing messages and solve this problem. So, without talking any further, let’s dig in!
Reasons why Facebook Messenger does not show messages?
There could be many possible reasons that could be causing the “Messenger not showing messages” issue. We’ve got a few of them listed below, so you can find out why that might be the case:
- Facebook Messenger is down.
- There is a bug in the Facebook Messenger app.
- There is not enough internet data to allow Messenger to display your messages.
- You are not using the newest or most recent available version of the Messenger app.
- There is old data stored in cache on your mobile device.
- Messenger permission is limited.
- Facebook Marketplace is not available in your region if you can’t see Marketplace messages.
- It is your Wi-Fi or Internet connection.
- You can’t see messages from a strange non-Facebook friend, it’s because of the New Messenger delivery options in Facebook Messenger.
- You may have ignored someone’s chat or archived it on Facebook Messenger.
How to fix Facebook Messenger not showing messages?
Now that we know why Facebook Messenger is not showing messages, let’s take a look at the methods below and follow the steps.
If even after trying the above methods, the issue still persists, the reason might be the old version of the Messenger app. Even if you don’t have to update the Messenger app frequently, you might get bugs and other issues. For example, not loading the messages or showing different messages and conversations, etc. So maybe it’s time you need to update the app to the latest version available, which is available on the App Store and Play Store. And once you are done with that, all you have to do is reboot your device and launch the Messenger app. So hopefully the problem will definitely be resolved and you will get rid of the issue.
- Go to the notification center of your mobile.
- Select mobile device settings.
- Now click on SIM cards and mobile networks.
- After that choose Advanced Settings option
- And lastly, please reboot your device and check if you can see messages in the Messenger app now.
- Go to the Android mobile settings app.
- Now locate and tap on the Messenger app.
- Tap on the Clear data option and reboot your device.
- Now explore your Messenger app and check if the issue is fixed for messages not showing.
Since Facebook Messenger always filters messages from non-Facebook friends and strangers, those messages don’t appear in the main Messenger chat box. However, such messages are always available in message requests and wait for you to accept the request to turn it into a regular or normal chat in the main Messenger inbox. And that’s why this is one of the possible reasons why you don’t see some messages from friends or non-Facebook users.
- Go to Message Requests in the Messenger app.
- Tap your profile photo and tap the Message Requests option; You will see two sections: YOU CAN KNOW AND SPAM OPTIONS.
- Search for messages or chat in any section.
- Then accept the prompt to start seeing the messages you want in your main Messenger inbox.
Facebook Messenger statistics over the years
- There are around 1.3 billion Facebook Messenger users around the world.
- Facebook Messenger was expected to grow to 2.4 billion users by 2021.
- Every month, between companies and users, more than 20 billion messages are exchanged on Facebook Messenger.
- Facebook Messenger consists of more than 300,000 active bots.
- With over 2 million monthly downloads, Facebook Messenger is one of the leading messaging platforms in the US.
- More than 126 million US mobile users accessed Messenger in 2018.
- Messenger marketing leads to a 70% better open rate than email marketing.
Categories: Technology
Source: SCHOOL TRANG DAI
