Advertising on Facebook has become the need of the hour if you want to take your brand or business to a new level. But the process to advertise your product on Facebook becomes complex with each passing day. All thanks to ever-changing ad features like A/B split testing, dynamic ads, etc., so there’s a lot to know to stay ahead of the competition and run a successful ad campaign. Facebook.
Here comes the twist when you have a Facebook ad account and need Facebook business support. It is not that easy to get all the help related to Facebook marketing in an instant.
For anyone who advertises on Facebook, there will be several times when different issues start to crop up. There may be an issue with ad serving, billing updates, pixel-related issues, or others. You need to contact the Facebook ads support team, who can effectively help you solve the problems.
Now that the main question arises is how to contact Facebook ad customer support, worry no more, in this guide you will get all the details on how to connect with FB support team.
Facebook Advertising Help
To get started, you need to visit the Facebook Ads Help Center and select a topic related to your theme. When you visit the Facebook help page, you will see options like Basics, Ads, Pages, etc. as shown in the image below.
Select the categories that define your problem. Let’s say you’re having billing-related issues, so clicking that option will take you to a page where you’ll see all related topics like how billing works, payment settings, and more.
In addition, by clicking on any of the topics in the “Billing” section, you will access a detailed explanation of it. Here we have selected the option ‘Payment Settings’ and on the next page you will see all the related information.
Even if you don’t get the direct link to your query, you can still choose the related options and you’ll be automatically directed to the appropriate Facebook ads help page.
Normally all possible issues and queries related to FB Ads have been covered on the help page, but still, if you are left with any queries, here are the links and forums you should visit to get help for a problem on particular.
- Get the blue verified badge for your Facebook page.
- Infringement of your rights
- Ad account has been disabled
- Facebook ad was disapproved
Once a Facebook Page is verified, a blue checkmark appears next to its name. Verification is only available for selected people, sports, media, and government pages. Facebook doesn’t accept verification requests that represent companies or brands.
Visit the link https://www.facebook.com/help/contact/342509036134712 to submit your verification badge request. You will be asked to mention the type of verification, submit your photo ID and why your account should be verified, once done press ‘Submit’.
After submitting the request, you will receive a notification. Also, to submit a new application, you must wait 30 days.
If there is a violation or infringement of your rights, meaning when someone is using your copyrighted work without your permission, please go to this link: https://www.facebook.com/help/contact/634636770043106 and fill out the formula.
If you received a notification that your Facebook ads account has been disabled for not following Facebook’s ads policies, you can contact the Facebook ads support team using the following link: https://www.facebook. com/login.php?next =https%3A%2F%2Fwww.facebook.com%2Fhelp%2Fcontact%2F2026068680760273 and submit the form provided there. Provide as much information as you can and let Facebook investigate the matter.
There can be a number of reasons that can lead to disapproved ads. It mainly depends on whether the ad complies with the Facebook Community Standards. You can simply submit an appeal or report a problem if your ad has been disapproved for any other harmless reason. Go to the link to submit the appeal form: https://www.facebook.com/help/contact/1582364792025146.
Facebook Ads Support Center
Now, to contact the Facebook Ads team via email, go to this link https://www.facebook.com/help/contact/?id=128875150512792 and enter your email address in the space provided .
Facebook Business Support Chat
Facebook’s business chat support option has been made available to its users to help marketers. This option is available only to users in the US, UK, and Ireland, and will be available to users in other countries in the future. When you visit the Facebook Ads Help Center, simply click the “Get Help” option to start a chat with trained Facebook ad specialists. This will allow you to get quick answers to all your questions related to Facebook advertising.
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Categories: Technology
Source: SCHOOL TRANG DAI
