One of the new features provided by Microsoft for Windows 10 is that you can now contact Microsoft support team using Contact Support app in Windows 10. This app will help you to resolve issues related to Windows, Internet Explorer, Edge , One Drive, Office , Xbox, Bing, Microsoft account, etc. With the Contact Support app, you can chat online or schedule a call.
To access the app, type ‘Support’ in the start menu search box and click on the result. The Microsoft support app will start, follow the instructions and you will be connected to Microsoft helpdesk. Make sure you’re signed in to your Microsoft account, or sign in. Once you’ve finished signing in, you’ll be asked about the issues you need help with. You will see the options like Accounts, Billing, Services & Apps and clicking on them will show you some more options.
Select the option you need support for and click on it. If you select ‘Windows’ under ‘Services’, you will see these three options:
- Configuration (Installation, configuration and activation)
- Technical support (Bugs and other performance related issues)
- Protect my PC (Remove viruses, malware, etc.)
After selecting your option, you will be presented with four contact options: ask the community, chat online, call me, or schedule a call.
You can select how you want to contact Microsoft. You can click the ‘Chat online with a Microsoft Answer Tech’ option to start the chat or choose any of the other options. If they ask you for any additional information, complete it. Once you have entered the required information, you will be able to make queries related to Windows 10. With the Microsoft Contact Support app, you can expect a quick response from the technical support team.
Another tool to get help with Windows 10 related issues, you can use the Quick Assist tool in Windows 10.
Categories: Technology
Source: SCHOOL TRANG DAI
