AOL, an American multinational technology company, is known for providing a number of Internet-based web services. The attractive features and services offered by this email client make it preferred by millions of users from all over the world. AOL Desktop Gold is an improved and more secure version offered by this brand that is known for offering music, video, movies and email all in one place.
But imagine a day when you have to send an urgent email using the AOL Desktop Gold version and it doesn’t open at all. To fix this problem, first of all, it is important to know the factors that are responsible for creating this problem.
- If there was any type of interruption while downloading or installing AOL Desktop Gold.
- One of the apps installed on your device is not compatible with the AOL Gold version.
- If the system has been attacked by any virus or malware.
- It is possible that the hard drive has been corrupted and thus creating problems with the application.
For any of these reasons, AOL Desktop software may stop responding. To resolve the issue, here are some quick fixes you can apply:
- First of all, you need to make sure that your system meets all the important requirements for installing the software.
- If your system has been attacked by viruses or malware, you will need to run an antivirus scan which will detect all threats and remove them permanently.
- A properly working internet connection is mandatory for AOL Desktop Gold software to work smoothly, so make sure your device is also connected to a strong network. Also, make sure that no downloads or updates are running in the background so that the software has adequate signal strength.
- If you find any of the applications installed on your system are not compatible with AOL Gold, please uninstall them.
- The AOL desktop version must be the latest.
- Clear all the caches and cookies on your device with the help of the settings option.
- The firewall installed on your system may be creating an obstruction in the operation of AOL Gold, so please disable it temporarily.
To solve the problem with AOL Desktop Gold, if you are looking for a phone number to call for help, you can visit AOL’s help page. There you will find all the information related to AOL support options and how you can contact customer support representatives for instant help. You can contact executives by email, phone, or social support pages on Facebook and Twitter. However, some of the support services are only available to paid AOL members.
READ NEXT:
Why did my AOL emails disappear?
How can I create an AOL email account?
Recover AOL email account password
How to unsubscribe from AOL mail?
Access AOL email account in Outlook
Categories: Technology
Source: SCHOOL TRANG DAI