Imagine wanting to text your high school friend to reconnect with them only to find the “This person is not available on Messenger” error message on Facebook Messenger. Well, that must be sad. As the emotion comes all the way down.
In this article, we are going to discuss what the “This person is not available on Messenger” error means and what are the possible reasons that could be causing it. We are also going to explain some easy solutions with which you can hopefully get rid of this problem. Now let’s dive in without wasting another minute!
Read More: Quick and Easy Solutions to “Facebook Messenger Notification Won’t Go Away” Issue
What does “This person is not available on Messenger” mean?
When you see the “This person is not available on Messenger” message on Facebook Messenger, it doesn’t always mean that the other person blocked you. Can. But it is not the only reason.
This message can have different reasons and meanings. It is possible that the other person has deactivated her account or there is a fault on her part, such as not having enough internet to load the messages in the app.
Although Facebook itself has a help center to guide its users to solve the most common problems, you may not always have solutions for everything there. So, let’s discuss some reasons and how to fix those problems.
What are the causes of the error message “This person is not available in Messenger”?
The “This person is not available on Messenger” message can appear on your Messenger for a number of reasons. The following is a list of various causes for which a user may see this message and cannot send messages:
- The person has deactivated the account.
- The user has blocked you.
- Facebook suspended the account.
- Messenger crashed or stopped working.
- The user deleted their Facebook or Messenger account.
- The profile can be private.
- You blocked them by mistake.
- The user does not have the Messenger app installed on their phone.
- The account is temporarily unavailable.
Read more: How to remove someone from Messenger?
Steps to fix “This person is not available on Messenger” issue
There are many possible solutions by which you can get rid of “This person is not available on Messenger” error. Now, we are going to share some easy methods and all you have to do is to follow the given steps one by one. So without further ado, let’s get started!
As discussed above in one of our reasons why the message appears, the possibility of being blocked can also be the other way around. First you need to determine if the user has blocked you or not. You will receive an error message saying “This person is not available on Messenger” if the user has blocked you. To see if you have been blocked or not, do the following:
- Open Facebook and use the search function to find the profile of the person you are trying to message.
- Try searching for the user’s profile from a different Facebook account if you’re having trouble finding the user’s profile. Another option is to browse through a friend’s account.
- Now, if the account appears in a friend’s account, it indicates that the user has blocked you on Facebook and Messenger.
Facebook Memory can help you check your Facebook account status. You can find likes or previous comments using it. If the user’s username is blue or clickable (allowing you to access their profile), then it is an indication that the user has not blocked them. If you can’t do the whole process, you are most likely stuck.
For phone:
- Open the Facebook app on your phone.
- Go to the search bar and search for “Memories” and click on it.
For PC:
- Go to the official Facebook website.
- Under “Explore” in the sidebar of the main page, tap “See more”.
- Scroll down and click on “Memories”.
Hey, it can happen. It may be that you have accidentally blocked the friend you are trying to contact. Or it may be that you did it a long time ago and you don’t remember. Don’t worry, you can check if this is the case and just unblock your friend so you can send them a message.
By following the steps below, you can quickly determine if you have blocked someone:
- Open Facebook and select the downward pointing arrow in the upper right corner of the screen.
- Click Settings & Privacy, and then select Settings.
- Locate Block Users and choose Edit.
- If your friend is on this list of blocked users, just click the Unblock button to make them visible again.
One of the best ways is to check the status of the Internet. Sometimes having a weak connection causes the app to act a bit out of whack and stops the services from working smoothly. You can open a chat with a different person or send a message to see the same thing happen with that chat. If you can send a message, then your internet connectivity is stable.
If you are in doubt that there might be a glitch or bug within the app, then using Facebook Lite might be the solution. All you have to do is follow the steps below:
- Go to the Play Store and search for Facebook Lite.
- Then tap on the Install icon.
- After that, log in with your Facebook account credentials and see if you can contact the person now.
Another important factor that you need to do is to check whether the account of the person you are trying to chat with is active or not. The person may have deactivated their account or permanently deleted it. To find this out, you can search for the user by name or email address and if their account appears, it means their account is not deactivated or deleted.
Similarly, you can also check your account status through a mutual friend. All you have to do is simply send them a message from a different account and see if you get the same message. If you get the same message, your account is most likely inactive.
First, check if there is a new update for the app on Google Play or the App Store. In some cases, installing the latest version can easily resolve the issue.
Even when the Messenger app is up to date, things can go wrong from time to time. Instead, try starting Facebook in a web browser and contacting your friend there.
Just uninstall and reinstall the app store messenger if you can communicate with your friend smoothly through Facebook website but you still get error notifications when using the app.
Although it may not be the case, if none of the steps mentioned above worked for you, we are left with one last resort for you. If you’re thinking there’s no problem on your end and now you want Facebook to look in that direction, you always have the option of contacting Facebook. If you want to know more about your issue, you can simply email them at [email protected].
Note: In case you have lost access to your account and need to recover it, you can contact them at [email protected].
Now that you know why this annoying message keeps showing up in your inbox and preventing you from chatting with your friends, hopefully, it makes sense to you. In addition, our advice will help you locate the main cause of the problem and solve it.
Read more: How to see unsent messages in Messenger?
Categories: Technology
Source: SCHOOL TRANG DAI
