The best guest experience is what every hotel strives for. The hotel industry is evolving with the advent of technology and hence, competition is increasing at a rapid pace.
Hotels are constantly looking for innovative ways to offer customers unique, convenient and memorable stays to compete in such a situation.
One such popular innovation is the use of AI speakers. Let’s explore how to use AI Speakers to improve the guest experience at your hotel, specifically the KA1 Smart Speaker, to enhance the guest experience at your hotel.
How to use AI speakers to improve the guest experience at your hotel
Its use in hotels is the best strategy to enhance guest experience in terms of convenience and satisfaction. Check out the steps below to use them in your hotel effectively:
Choosing a reliable address is the first step you take to bring convenience to customers. Be careful when choosing, especially when it comes to voice recognition, text-based, and security.
The use of IoT devices turns many motels into “smart hotels.” It allows guests to control features of the in-room experience, such as lighting and music.
Do you know?: Today, nearly 77% of devices use AI technology in one form or another. However, AI-enabled devices are everywhere.
Try choosing a device that allows voice commands for basic room control. Guests will find it convenient if they can control lighting, temperature, curtains and even the TV with voice commands. Always check that these features are intuitive and easy to use.
Just make sure your device provides valuable information to guests, like local restaurants, weather updates, etc.
It’s great if your device offers in-room entertainment, such as asking to play music, audiobooks, or even play various games. In-room entertainment can be the best way to entertain travelers after their busy travels.
It’s best to provide information about nearby attractions, events and transportation options. With this feature, you can improve your guests’ experience by helping them plan their stay more effectively. Having information at hand saves research time, all thanks to advances in AI.
Guest privacy is the biggest factor to consider; Therefore, implementing security features is essential. Continuously check that it cannot access sensitive guest information. It’s better to update your security settings regularly.
If any visitors ask about how data is collected, don’t hesitate to tell them. It would be better to clearly inform them all about it. Let them know how they can easily disable or mute their device if they have privacy concerns.
Which AI speaker is best for your hotel?
Using such devices in your hotel is currently the best idea. But which device will be the most reliable and useful? Yes, that is the KA1 smart electroacoustic transducer, a 2-in-1 device notably AI Speaker & Android TV box. It has a lot of features to make your visit more enjoyable. Let’s see how.
Do you know?: A recent study found that 35% of businesses have adopted AI.
The KA1 smart speaker has two linear microphone arrays, which are useful in enabling long-range voice recognition. This advanced technology allows guests to receive and understand commands at a distance of up to 5 meters.
So customers still feel comfortable with this feature no matter how small or large the hotel room is.
KA1 smart speaker is also best because of its smart interactive voice technology. Seamless integration with Google Assistant makes it easy for visitors to request information, ask questions, control devices, or simply engage in conversation, thereby enabling natural and intuitive interactions. So if it’s a traffic report or a weather update, the assistant is ready to answer and share information 24/7.
The KA1 smart speaker offers ease by allowing customers to control the TV in the room without using their hands. Visitors will enjoy maximum enjoyment simply by commanding the TV to turn on, change channels or play specific content.
It also offers a compelling entertainment hub, offering a variety of streaming content offerings; Therefore, everyone can enjoy this feature, from children to the elderly. But in addition to streaming, customers who prefer traditional TV channels also get entertainment from DVB-C/T/T2 options.
This has a built-in gateway function, allowing control of devices in the home. This feature also enhances the overall guest experience by providing the opportunity to adjust room lighting, control temperature, etc., all through voice commands.
The KA1 smart speaker works effectively because it integrates AI-powered noise reduction technology. The technology also includes professional echo cancellation (AEC). With the help of this technology, it effectively filters out ambient noise, thus providing clear and uninterrupted communication with the electric audio converter even in ambient noise.
Even so, it uses a dedicated processor with a smart AI configuration. This is responsible for reliably distinguishing human speech from background noise. Ability to reduce more than 500 million types of ambient noise. Sometimes, maintaining voice harmony for clear communication is what this technology represents
Since privacy is everyone’s top concern, you don’t need to worry when using the KA1 Smart Speaker. It comes with a privacy mute button, which mutes the microphone and does not allow data collection when the button is activated.
Furthermore, it also offers customization opportunities to hoteliers. They can change the equipment according to the needs and convenience of guests.
Conclusion
AI speakers are an amazing technology introduced to enhance the guest experience at your hotel. The ease and comfort it provides is unparalleled.
If you choose the KA1 Smart Speaker, you are taking an important step in providing a superior and more engaging guest experience in the modern hotel world.
Categories: Technology
Source: SCHOOL TRANG DAI