One fine day when you try to log into your Facebook account and realize you can’t do it. What will be your next step? You will probably try to find a human on Facebook to talk to and get help. This is where the whole scam thing starts.
There are dozens of users facing Facebook issues every other day. What they usually do is go online and find a way to contact “Facebook Customer Service”.
When you do this, you will find several numbers appearing on your screen claiming to be a Facebook phone number. Oooh! they are a scam
Here is a brief explanation of what customer service these supposed Facebook representatives will provide you:
When you start searching for the Facebook customer service number, Google will display a list of numbers in its search results. Let’s say you called the first number you saw.
Someone from a call center will take your call posing as a Facebook employee. First, they’ll ask you about any concerns you have regarding Facebook, and then they’ll tell you to wait or do something that will look suspicious if you look closely.
But the users who are already distressed by the issue they are facing, please follow the instructions provided by the person through the call. Scammers may also request a small amount of money as a fee for some troubleshooting software that they will provide you. They may also ask you to provide a code on iTunes gift cards which is just another way to steal from innocent people online.
The Facebook customer service numbers that you will find on Google or other platforms is a complete scam. Surely you can talk to a real person but not from Facebook. According to Google data, “Facebook customer service” has been searched for about 27,000 times on average in a month in the US. Facebook also questioned why Google shows such fraudulent numbers in its search results.
Facebook and Google have been investigating these numbers and have taken steps to remove them. So whenever you find those numbers or get suspicious calls, hang up before you get scammed.
Adding to his disappointment; “There is no number to contact Facebook.” However, you can seek help via the ‘Facebook Help Center’. The help center will not allow you to contact Facebook support directly. You’ll find FAQs, chat bots, and forums to help and guide you.
Facebook is not really interested in providing real-time support to its users. For Facebook, users are not customers but a product. They use your data only for the purpose of targeting ads. Only the advertisers that actually pay Facebook are the customers. Therefore, it is one of the reasons why Facebook is not paying attention to providing support, but is more interested in the growth and ad revenue of the company.
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Categories: Technology
Source: SCHOOL TRANG DAI
