With many successful shows on the platform, Hulu continues to emerge with more projects on the way. However, nothing is perfect. And unfortunately, the same goes for Hulu.
Lately, users have been complaining about Hulu not working for quite some time. So if you too are one of those problem users, then keep reading!
In this article, we are going to discuss how you can get away with “Hulu not working” issue. We will also talk about what are the possible reasons that could be causing this problem. So let’s get started without further ado!
Why isn’t Hulu working?
If Hulu is not working, there could be many reasons for it. We are going to discuss those reasons below:
- Internet Connectivity Issue: Not having good internet connectivity is one of the common reasons for most technical errors that people face. So, before trying any other steps or methods, make sure you have a stable and working internet connection.
- Software issues – If you think the problem is just on your end, that might not be the case. It’s not often, but not impossible, that Hulu’s side is to blame. Due to new updates or changes, there may be issues with Hulu working properly.
- Hulu is down – Another major factor that contributes to Hulu not working is that the app server is down. It often happens that the application software version is not up to date. So, you can check if the Hulu servers are down.
- Problems with the web player or the application: Sometimes there are problems that occur between the web player and the application. If there is any bug in the app that prevents the app from working properly, it can cause the app to stop working. So if you’re using Hulu through a different browser or device, there may be issues on your end as well.
So, these were some of the possible reasons that might be causing the “Hulu not working” issue. Now let us see the steps to fix this error using some easy methods.
How to fix “Hulu not working” problem?
If Hulu isn’t working, don’t worry! Because we are here with the solutions for you. All you have to do is follow the methods below step by step, and you will get away with Hulu not working issue:
To stream movies on Hulu, you need a high-speed Internet connection. So before you start with any other method or solution, please check if your connection is working properly. According to Hulu, the following speeds are recommended:
- 3.0 Mbps: standard definition streams.
- 8.0 Mbps: live content.
- 16.0 Mbps: ultra high definition streams.
To check your internet connection, you can follow the given steps:
- Open your browser and search for “Speed Test”.
- Now press enter and click “Run Speed Test”.
- You will now be able to see the current speed of your Internet connection as shown in the image below.
The most common methods are sometimes the ones that help the best. And while it may sound very basic, you can try restarting your device and see if that helps. Whether you’re trying to stream on a phone, laptop, game console, PC, or any other type of device, be sure to perform a hard reset and unplug the device from power if necessary. After that, turn the device back on and see if Hulu is working now.
When it comes to misbehaving servers, Hulu is quite reliable with very high “uptime”. However, if you are unable to connect or receive an error, the first thing to do is to see if the service is down. If you are offline, you just need to wait a bit and try again later. Another, easier way to check if Hulu is down is to go to Hulu’s network status page on Downdetector. You can also simply search for “Is Hulu down” in a Google search.
If you are trying to stream and get a Hulu error code, you can check the details of the error code displayed. If you have the error code, you can find more information about it, despite trying to use the general troubleshooting tips.
If you’re streaming Hulu using your phone, you might try switching it to your laptop for a bit. This is because there may be a problem with your device or web browser that is preventing Hulu from working properly. Just sign in to your Hulu account using a different device.
If restarting your device didn’t help, you can try restarting the Hulu app. First of all, close the app completely and then restart it. There are different ways to restart the app on different devices, but usually, it can be done by turning off the device’s power and restarting it after unplugging it.
By rebooting your modem and router, you are essentially doing a power recycling. The steps for the process are as follows:
- Turn off the device you are using for Hulu.
- After that, turn off the modem and router (only if you are using Wi-Fi).
- Then unplug your computer from the wall outlet or power source.
- Now wait a few minutes and then reboot.
For more information, you can go to the official Hulu support page.
Another solution you can try is to update the Hulu app or the browser you are using to stream Hulu. To perform the process for different devices, you can follow the steps on Hulu’s help page.
You need to check the Hulu app cache in case there is any. The cache does not take long to store for any application. Data stored locally in your Hulu app may be corrupted, preventing the app from streaming new content. If your device supports it, clearing the local data or app cache may fix this issue. The steps for the procedure are as follows:
- Go to the Settings app.
- Click Apps & notifications.
- Tap See all apps and select Hulu.
- Now click on Storage & Cache.
- Finally, press Clear cache.
Uninstalling and then reinstalling Hulu might break the ice if clearing the cache and updating it doesn’t help. All you have to do is uninstall the app and remove it completely. Then wait for some time and reinstall it from Play Store or App Store.
Steps to Fix “Hulu Keeps Crashing or Shutting Down”
Now that you know how you can solve the “Hulu not working” problem, let’s move on to the solutions for another Hulu problem, “Hulu keeps crashing or shutting down”.
- Clear cache and data: Unnecessary and wasted files are often stored to support performance, but then they get corrupted and cause problems. So, to prevent that from happening, you can clear the cache and data stored on the device and the app. For that, follow the given steps:
Solution Brief: Settings < Apps < Clear Cache < Restart
- Disable Auto-Sleep Feature: Like Netflix’s “Still Watching?” feature, Hulu has an option to automatically turn off your device when there’s no activity. While Netflix prompts the user with the notification, Hulu simply turns the device off without any alert. Turning this feature off might help you prevent Hulu from crashing and shutting down. The steps for the process are as follows:
Solution synopsis: Open Hulu < Settings < Turn off 'Stop Live TV when idle' < Exit < Restart
- Sign out of all Hulu-connected devices: If none of the methods so far helped, don’t worry! We have one last resort left: sign out of all devices connected to Hulu. To do this, follow these steps:
- Find the Hulu login and enter your username and password.
- Select your user icon and touch Account.
- Then go to Your account and select Manage devices. After that, press Delete for each device.
- After that, open Protect your account.
- Then click sign out of all computers and restart Hulu to check if the issue is resolved or not.
- Please check the issue and create a new account if it still persists.
By using any of the above methods, you can most likely get away with the “Hulu keeps crashing and shutting down” issue.
Categories: Technology
Source: SCHOOL TRANG DAI
