Yahoo may have been having a tough time, but that doesn’t change the fact that the company was one of the most dominant that ever existed. Out of all the services that the company has offered to users over the years, Yahoo’s email service is by far the most popular of all.
But even though the service has tons of different things to offer, it’s not exactly perfect. Users often complain about deleted Yahoo emails, login issues, and other things. Among these issues, an infamous pop-up has resurfaced on the internet where a user is unable to access their account while an error appears on their screen with this message, “sorry, we don’t recognize this email”.
Why does it happen and what can you do about it? Let’s dive right in.
“Sorry, we do not recognize this email” – Probable reasoning for the occurrence of this error
Generally, the error occurs when Yahoo’s servers do not recognize your mobile number or email address. A notification appears on the screen saying, “Sorry, we don’t recognize this email address or mobile phone number.”
- The main reason behind this can be when users enter a wrong email address or password for their email account, something that is not registered on Yahoo’s servers.
- Another reason may be that when your account gets hacked, Yahoo will leave you hanging.
- Inactivity can also be a major factor in the email error users are facing as Yahoo disables email addresses that have been inactive for a long period of time.
It is common knowledge that everyone makes a mistake while entering their email address and password for the Yahoo login process, which is why Yahoo offers the option of contact recovery. Users can add a secondary email address or mobile phone number.
Let’s move on to the steps that can help a user recover their account.
Effective Steps to Recover Lost Yahoo Account
Yahoo has made it easy for users to recover the lost account by using the recovery website. The developers have designed the page in a way that it allows users to recover their lost email accounts with the use of a verification code that will be sent to users on their secondary email address or alternate mobile phone number.
Here are some simple steps that can be used to recover a lost Yahoo account without much fuss;
- Begin the Yahoo account recovery process by opening the web browser of your choice.
- With the use of the same, simply locate the Yahoo login page to proceed.
- In the next window, click on the “forgot password” option located just below the email address field.
- After doing so, simply choose any of the options mentioned to proceed further with the process. Alternatively, you can also use a secondary email address in case you don’t have access to the mobile phone number. After this, Yahoo will use the same details for verification purposes.
- In case you can access the mobile phone number or email address, just fill in the missing letters or missing digits that are available on your screen. All you need to do is to mention the missing details in the given section and click submit to complete the same. Touch “send”.
- A verification code will be sent to your recovery email address or mobile phone number. Enter the code correctly and click the “verify” button.
- You will then need to create a new password to access your Yahoo email account. Be sure to create a unique and simple password for your account. Finish by clicking the “Continue” button to complete the recovery process.
- In the case of the last option which says “I don’t have access”, a notification will appear on your screen saying “oh, it looks like we can’t recover your online account”. If you get such a message, you can simply look for other ways to recover your Yahoo email account. Start over by clicking the “start over” button.
And so, you can login to your Yahoo account with the use of newly created login password for Yahoo.
Conclusion
Yahoo email is widely used by different people from different parts of the world and it is no secret that users face email service issues again and again. Chances are, every user has come across the “sorry, we don’t recognize this email” error at some point.
The steps mentioned above can help users to recover their lost Yahoo account. For further inquiries or concerns, you can contact Yahoo’s help and support center, or you can refer to related topics on our website for other issues.
Categories: Technology
Source: SCHOOL TRANG DAI
