Samsung is a renowned consumer electronics company that has been around for over 80 years. Based in Japan, this technology conglomerate makes a variety of products. One of the subsections of this product is household appliances, including washing machines. Samsung sells 2-in-1, top-loading, and front-loading washers, all with warranties. Review Samsung warranties and coverage options after your basic warranty expires.
Most Samsung washing machines come with a base one-year warranty. These warranties vary depending on the make and model of the product in question, and all warranties are only valid for products purchased and used worldwide. The Samsung Washer 4C (4E) error indicates that the washing machine has detected a problem with the water supply. The most common cause of this error is a blocked or kinked water supply hose.
What does the guarantee cover?
If the washing machine is found to be defective during the warranty period specified in the agreement, Samsung will replace, repair or refund the purchase, depending on the damage. The Samsung line of washing machines admits the following types of defective parts:
1. Engine.
2. Bomb.
3. Belts for washers and dryers.
4. Seals and gaskets.
5. Thermal fuse for the drying heating element.
After repair or replacement, damaged parts become the property of Samsung and must be returned to Samsung. All parts or products remaining under the original warranty remain under warranty for 90 days or accept the remainder of the original warranty, whichever remains.
The limited warranty covers defects in materials and workmanship discovered through normal non-commercial use of the equipment.
What is not covered by the warranty?
Samsung’s basic warranty and limited warranty, which take effect after repair, do not cover problems caused by the following:
1. Main voltage, fluctuations and surges, faulty electrical wiring in the house.
2. Damage incurred during transportation, shipping, and installation.
3. Use under conditions not prescribed by the manufacturer.
4. Change of equipment (repair or replacement of parts) or serial number.
5. Damage to the case.
6. The presence of damages due to “natural disasters”.
7. Use of equipment, systems, utilities, services, parts, consumables, accessories, installations, external wiring or connectors not supplied or approved by Samsung.
8. Incorrect settings and non-compliance with operating instructions.
9. Problems caused by pest infestation.
Samsung warranties begin on the date of product purchase and are active for one year. Not all Samsung washing machines contain the same parts. For example, you can buy a 2-in-1 model with a different type of motor than the front-loading PowerFoam model. Warranties for these two types of engines may differ. This must be taken into account when purchasing, installing and operating.
Types of Samsung washing machine breakdowns you should know about
Having studied the warranty rules, you should carefully study the most common problems and breakdowns that occur in Samsung washing machines.
If the washing machine displays an nF error code, you need to make sure that the water supply is connected correctly. It is imperative to check the hot and cold water supply taps. A washing machine usually requires the water supply faucets to be fully open. Make sure the valves are fully open.
If your Samsung washing machine is equipped with a debris filter, cleaning the filter may display an nF error code. Find the debris filter access cover and check the black rubber drain hose. It is necessary to remove the white drain plug from the hose and drain the water into an empty container. Then remove the debris filter by turning it clockwise and pulling out. The last step is to clean the filter with soap and water and put it back in the washing machine.
Some Samsung washing machines will not fill with water if the door is not closed properly. A door switch (front loaders) or lid switch (top loaders) informs the control panel or timer to refill the washer after the door is properly closed. If the door does not close properly, the door lock may need to be replaced.
If the door closes properly, it could indicate a faulty door or cover switch. The sensor may erroneously inform the control board or timer that the door is not closed. A door or cover switch can be tested for continuity (continuous electrical path) with a multimeter to determine if it needs to be replaced. In other words, you need to make sure that all contacts are working properly.
Sometimes the water supply hoses are bent or twisted, which leads to an nF error code. The washer may have been pushed too close to the wall, which could cause a problem. Straighten the hose if it restricts the water supply to the washer.
Most Samsung brand washing machines have filters that connect the water supply hoses to the washing machine. Clogged filters can cause an nF error. To check the filters in the water inlet, you need to turn off the water and disconnect the water supply hoses from the washing machine. Then you need to find the filters and check if they are clogged. Pliers may be used to remove the filter depending on the model. Then you need to rinse the filters with water using a brush.
The washer requires water from two inlet points (usually labeled “hot” and “cold”) for the washer to function properly. Even if a washing machine with only cold water is used, the hot entry point still requires a water supply. The washing machine may have enough water to wash the clothes, but since no water is supplied to both inlet points, the washing machine displays an nF error code. To solve this problem, a separator must be attached to the washing machine and to the inlet hose to separate the water from both entry points.
Samsung washing machines require a certain pressure. If the water pressure is lower than specified, the washing machine will not receive enough water, which will generate an nF error code. Water pressure can be checked by turning off the water and disconnecting the inlet hoses. Then put the inlet hoses in an empty container and turn on the water. There should be a strong and constant flow of water.
The water inlet valve may have a bad solenoid. When the washer starts a wash cycle, voltage is applied to the water inlet valve, which opens, allowing water to fill the tub. Over time, the solenoid coils inside the intake valve can fail. The solenoids can be checked for open circuits with a multimeter (continuous electrical path). If the coil integrity test is negative, the water inlet valve must be replaced.
Access to the water tap will depend on the model of your washing machine. On front-loading washers, the inlet valve can be accessed by removing the top of the washer. The cover can be removed by unscrewing the screws on the back of the washing machine. When using top-loading washers, it will be necessary to remove the control panel and remove the washer cabinet. Be sure to turn off the power and water before repairing the washing machine.
A few words in conclusion
Based on the above information, you can determine if there is something wrong with your Samsung washing machine and clearly understand what needs to be done in such situations. It is recommended to contact the representatives of the company and describe the situation that has arisen to receive instructions on future actions.
Also Read: 7 Things to Look for in a Whirlpool Washing Machine
Categories: Technology
Source: SCHOOL TRANG DAI
