Roadrunner is one of the primary email services currently managed by Charter Communications, which also runs under the Spectrum brand name. Roadrunner works well on most devices like laptops, Android; however, there may be times when you may have problems with it while using it on iPhone. If you’ve noticed that your Roadrunner email account isn’t working on your iPhone; this could scare you. But there is nothing to worry about and in this guide you will get all the solutions and tips to help you with various factors due to which Roadrunner email not working on iPhone.
Different issues you may face while using Roadrunner on iPhone
Here is a list of problems you may encounter when using the Roadrunner email service on your iOS device:
- Unable to send or receive emails in your account
- Unable to access
- Cannot connect to server
- Difficulty resetting password
- Roadrunner email doesn’t work with Outlook
- Can’t manage contacts
Etc.
Steps to fix Roadrunner email and make it work on your iPhone
You can try the given solutions one by one and see what helps you to fix the problem:
Your first step towards troubleshooting should be to check if Roadrunner email is down or has some issues. The email service may fail several times and if this is the case, you may have some difficulty accessing your emails or you may not receive a new email until services are restored. To find out if Roadrunner has a problem, go to this link: https://downdetector.com/status/spectrum/ and see if it shows “No problem with Spectrum” or “There is a problem with Spectrum”. If you see a problem like an outage, you should wait until everything is back to normal.
For the next step, you need to make sure that you entered the correct server settings for Roadrunner email while setting it up on your iPhone. If while setting up your Roadrunner email account on your iPhone, you have entered incorrect server settings, you will be faced with various failures.
To fix the same, go to Settings>Mail>Roadrunner Email>Email Server Settings
Select POP if you have used this protocol to set up your account, or select IMAP otherwise. Now, according to the protocol you have selected, you will need to enter the correct email server settings as mentioned below:
| IMAP | POP | |
| incoming server | mail.twc.com | server-pop.dc.rr.com |
| outgoing server | mail.twc.com | smtp.roadrunner.com |
| incoming port | 993 | 110 |
| departure port | 587 | 25 |
| security type | TLS/SSL | INITIOTLS |
| insecure port | 143 | 587 |
So if you found that your Roadrunner email account is not working on an iPhone, you should check these RR email server settings for iPhone.
Network related issue can also make it difficult; So if you can’t send or receive Roadrunner emails on your iPhone, you need to make sure whether your iPhone is receiving proper network or not; you can restart your iPhone to fix the network problem or you can simply enable ‘Airplane’ mode and then turn it off to reconnect to a network. As a last resort option, you can use your mobile data to access your Roadrunner email account.
When you can’t access Roadrunner email on iPhone, you should try to force restart your iOS device i.e. your iPhone. So if you haven’t tried doing this, turn off your iPhone now and then turn it back on. Doing this will give your iPhone device a fresh start and may solve all the technical problems you are having with Roadrunner email.
After a while, when the iOS version becomes outdated, your iPhone may start to create problems in accessing Roadrunner emails. So if your Roadrunner Email is not working on iPhone, you need to check whether the iOS version is up to date or not. If you need to update your iPhone to the latest version, go to Settings > General > Software update > Download > Install.
If you are not receiving any email in your Roadrunner email account, it may mean that you do not have enough storage space on your iPhone. So, to check that, you have to delete all the cache of your device; to do that, go to Settings > General tab > iPhone Storage. Scroll down to the list of installed apps and tap on the ‘Mail’ app and ‘Download app’ to clear the stored caches and doing so will free up space on your iPhone. Now after that check if you are receiving emails and if your RR email account is working or not.
Installing third-party apps on your iPhone can also lead to errors with RR email. Third-party applications, such as antivirus and media players, can prevent you from signing in to your Roadrunner email account on your iPhone. To add your Roadrunner email account to iPhone, you must first uninstall or temporarily disable these third-party apps from your device, and then try setup again.
Note- To prevent virus or malware attacks on your device, you should always have an antivirus installed on your iPhone; so if you have disabled your antivirus, make sure to enable it again after you have resolved the error.
Last but not least, you can remove your Roadrunner email account from your iPhone and then add it again. This will give your account a fresh start and might also fix Roadrunner email not working on your iPhone.
To remove your Roadrunner email account from your iPhone:
- Go to the ‘Settings’ section of your iPhone device and then go to the ‘Passwords & Accounts’ section.
- Find your Roadrunner email account, and then tap it.
- Then tap on the ‘Delete’ option to remove your Roadrunner email account from your iPhone.
To reset or re-add your Roadrunner email account on your iPhone:
- On your iPhone, go to Settings > Mail, Contacts and Calendars
- then touch Add Account > Roadrunner or Other Email Service Name > Add Email Account
- After that, enter your Roadrunner email account login details
- Then, enter the correct Incoming Mail Server and Outgoing Mail Server settings of Roadrunner Email for iPhone and finally after saving the settings, tap ‘Close’.
Note- if you face roadrunner email login issues; make sure you have entered the correct username and password or else reset your RR email password.
Using all the troubleshooting methods, you can simply try to resolve all the factors that are creating problems accessing your Roadrunner email account on iPhone.
READ NEXT:
How to add Roadrunner email to Outlook?
Categories: Technology
Source: SCHOOL TRANG DAI
