The Roadrunner email account is easy to manage and operate unless you’re using it with Outlook. Most of the time we tend to combine our email accounts to access all emails in one place without any problem. And for the same reason, you may have set up your Roadrunner account in Outlook so that you don’t have to sign in to your Roadrunner account every time you need to check emails and can do so while working in Outlook.
There may be several cases where you find Roadrunner email not working and one such case is when you set it up with Outlook. Here we will discuss all the reasons why Roadrunner is facing issues in Outlook and what can be done to fix it.
Solutions to apply when Roadrunner does not work with Outlook
If you notice a problem with the Roadrunner email service, you should first check whether the server is facing an outage or not. Sometimes email services go down and at that time you cannot use its functions normally. So whenever you find that you can’t send or receive emails, go and check if Roadrunner email is down. Since Roadrunner is owned by Spectrum, you should check if the Spectrum-managed services are working fine; for that, you can visit this link: https://downdetector.com/status/spectrum/
The next important thing to check is the internet connection you are using to access your Roadrunner emails. Most of the time we don’t notice a drop in network speed and we are still stressed about not receiving emails. So before you stress out, make sure you take a look at your internet speed, and if it’s dropping, wait or switch to a different network.
While setting up your Roadrunner account in Outlook, you need to enter the Spectrum Roadrunner email settings for Outlook; otherwise it may not work as it should. Server settings are very important when setting up your Roadrunner account in a third-party email client. These are the important Roadrunner server settings you need to enter in order for your account to access your Outlook account with ease; If you have made any mistakes, be sure to update the settings.
| Incoming email server account type | IMAP |
| Username | Your full roadrunner email address |
| Password | Your roadrunner email password |
| host name | mail.twc.com |
| service port | 993 |
| TLS/SSL is required | YEAH |
| authentication required | YEAH |
| Incoming email server account type | POP |
| Username | Your full roadrunner email address |
| Password | Your roadrunner email password |
| host name | mail.twc.com |
| Port | 995 |
| TLS/SSL is required | YEAH |
| authentication required | YEAH |
| Outgoing mail server account type | SMTP |
| Username | Your full roadrunner email address |
| Password | Your roadrunner email password |
| host name | mail.twc.com |
| Port | 587 |
| TLS/SSL is required | Yeah |
| authentication required | Yeah |
Note-The Roadrunner server configuration differs for each location. Therefore, you need to make sure that you have correctly entered the outgoing server settings from this list of TWC server settings for different locations.
The next solution you can try to fix Roadrunner email account issues is to reconfigure your account by deleting it first. To remove the Roadrunner account from Outlook,
- Go to the ‘Files’ section of Outlook
- Click ‘Account Settings’
- Then click on ‘Manage profiles’
- Also, click ‘Show Profiles’ and select your Roadrunner email account
- Then right-click on your account and click on the ‘Delete’ option.
Once you have deleted your account, you will need to re-add it using the email server settings mentioned above. Once you have successfully set up your Roadrunner email account in Outlook, this will fix all the issues.
Note- If you can’t sign in to your Roadrunner email account, you can reset your Spectrum Roadrunner email password.
While you are using Outlook in normal mode, some add-ins and security programs may interfere and this will affect how Outlook works; as a result, you will find that the Roadrunner email account is down. To fix this problem, you can open Microsoft Outlook in safe mode by following the steps below:
- Press ‘Windows + R’ keys together to open Outlook in safe mode; a ‘Windows Run Dialog’ popup will appear.
- Type ‘Outlook/SafeMode’ in the blank space and press the ‘Enter’ button.
- By doing this, it will run your command and run MS Outlook in ‘Safe Mode’.
- After this, try using your Roadrunner email account in Outlook and see if the issue is resolved.
POP is a well-known incoming protocol server, but compared to IMAP, the latter is considered more flexible when it comes to syncing emails across all devices. Other than this, the IMAP protocol server features are more effective, secure and advanced. So, in case you have set up your Roadrunner email account using POP settings, switch to IMAP and see if it helps.
Here were some methods you can try to troubleshoot if Roadrunner email isn’t working with Outlook.
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Categories: Technology
Source: SCHOOL TRANG DAI
