Yahoo is one of the most prominent email services, used to a great extent by millions of users from all over the world. When using Yahoo, several users have complained about not being able to send email. The error message that occurs during this issue is displayed as: ‘Error Code 475: Suspicious activity was detected on your account. This error message is typically seen when Yahoo doubts there is suspicious activity in your account and blocks your account from sending emails that look like spam. So if you are also facing this error then you will not be able to send email from your Yahoo account. However, you will still receive emails from your contacts.
Before fixing error 475 first look for the causes of it and they are mentioned below:
- If you have sent many emails using the email account in a very short period of time. Yahoo has automatic filters that will block your account from sending email.
- Emails you send using your Yahoo account contain duplicate information, so Yahoo won’t let you do this.
- If your Yahoo account sends the same message to multiple recipients, the email client also treats it as spam.
- There is a message stuck in the Yahoo account outbox.
So if you are also facing this problem then Yahoo live chat support can be the ultimate solution for you. In this article you will also get some other methods that you can also use to fix error code 475 with Yahoo account:
1. Delete emails from the outbox folder
If you are unable to send email through your Yahoo account, it will be blocked in Outbox folder, Yahoo has some security filters that will not allow you to send email until the issue is resolved. So, in order to overcome this issue, you need to follow the steps given below:
- Open the Yahoo Mail app and then go to the ‘Menu’ icon.
- In the left pane, go to the Outbox folder.
- Delete all the emails in the Outbox folder.
- Now, please restart the Yahoo app and check if the issue is resolved.
2. Change the password of your email account
This problem can also arise when you are unable to update webmail due to suspicious activities and therefore unable to send any email. You can try to fix the problem by changing your account password. Go to the menu and click on the ‘Settings’ options. From there, click on ‘Manage Accounts’ and choose ‘Account Information’. Follow the instructions provided to change the password and check if the issue is resolved.
3. Wait for the account to unlock automatically
It takes about 12 hours for Yahoo to unlock your account if it was locked due to spam activities. You can wait a day and then contact Yahoo for further instructions to unlock your account and return to normal activity.
READ NEXT:
Why isn’t Yahoo Mail receiving emails?
How to set up Yahoo Mail on iPhone?
Is Yahoo Messenger still available?
What happened to my Yahoo groups?
Why was Yahoo Together discontinued?
Categories: Technology
Source: SCHOOL TRANG DAI
