One day, you wake up and have no new WhatsApp notifications. And when you go to the app it doesn’t work and you can’t log in either. You wonder if WhatsApp is down, but you can’t find anything when you search the Internet. Strange and frustrating, right?
Reflexes:
- Every day around 100 billion messages are sent on WhatsApp.
- In 2013, Google offered a whopping $10 billion for the property rights to WhatsApp, but declined.
From children to the older generation, everyone uses WhatsApp. And if it stops working one day, the world collapses. Since there are more than 50 million WhatsApp Business users, even the very thought gives them nightmares.
While it sounds like a one-off, we want to make sure it doesn’t happen to our readers when they need WhatsApp the most.
Therefore, we have some easy steps for Android and iPhone users that will rescue them when WhatsApp is not working. Continue reading the article to find out how.
Why is WhatsApp not working?
It can be hard to understand why WhatsApp is suddenly not working when it was working perfectly fine yesterday and you were chatting with your friends and family. It can also be problematic for those who rely on it for their business. As a top-tier media outlet, it can give us a hard time. So let’s not keep you waiting and move on to the possible reasons that may be causing the problem.
- poor connectivity
- The account can be deleted by WhatsApp
- Use an old version of the app
- short storage
- WhatsApp could be down
Easy to follow solutions when WhatsApp is not working
You may see an error like “WhatsApp is not working” or “WhatsApp is temporarily unavailable”. But why does that error appear? We do not know for sure what exactly is the reason for this, however we are sure that it has to be one of the reasons we mentioned above. So don’t worry as we have some easy solutions for you. And the best thing is that it includes steps for both Android and iOS users. Let us begin!
No matter what the cause is, restarting the device is often quite helpful. Usually done for minor bugs or corrupted apps running in the background, a fresh restart makes device functions work smoothly. Here are some easy steps to do it:
- Press the lock button for 2-3 seconds and slide the bar to turn off the device.
- Wait about 30 seconds and press the power button again to reboot the phone until the Apple logo appears.
- Now, you can open your WhatsApp and check if the issue is resolved.
If WhatsApp is not working properly, there is a high chance that the app may get corrupted or damaged. So uninstalling the app and then downloading it again may help. The steps for the method are given below:
- Press the WhatsApp icon for 2-3 seconds until the options appear.
- Select the Remove App option from the menu.
- Then a dialog box will appear, choose to remove the app.
- After that, go to the App Store and search for WhatsApp.
- When the results appear, click on the cloud icon on the right side of the screen, as shown below.
- After installing the app, you can restart the app to see if the issue is resolved.
Sometimes there are minor glitches that occur in the app when you update it or a corrupted file manages to get into the app. Then a simple closing of the application can come to the rescue. Follow the steps to find out how:
- Open your WhatsApp and double click on the home button.
| Note: If you have the iPhone X or later, you can swipe up on the bar at the bottom of the screen and this will take you to the apps open in the background. |
- Swipe up on WhatsApp from the bottom towards the center of the screen.
- The app is now closed and you can reopen it at some point.
As mentioned above, one of the possible reasons why WhatsApp is not working can be the use of an outdated version of the application. Since almost all other apps keep rolling out their latest updates, so does WhatsApp. Therefore, you need to make sure that you have the latest version. If you are not sure, follow these steps to clear your doubt:
- Open the App Store and tap your Account icon in the right corner of the app.
- Then scroll down a bit and see the available updates for the apps.
- If WhatsApp is one of those apps, tap Update.
- After that, open WhatsApp and it should work without any issues.
Closing WhatsApp and then reopening it can be helpful, as the app may have had trouble starting properly on the first try. So, let us see how we can do the process by following the given steps:
- Click the home button on your device or the app switcher on the dashboard at the bottom of your device.
- After the apps running in the background screen appears, swipe WhatsApp from the screen upwards.
- This will mean that the application has been closed. And now you can reopen the app to see if the issue has been resolved.
The method of uninstalling the app and then reinstalling it has proven to be helpful at times. This way, any glitches or errors in the app are cleared, and upon re-downloading, the app is updated. Here are the steps for the process:
- Press and hold the WhatsApp icon for 2-3 seconds. Then, out of the options menu, select uninstall.
EITHER
Go to the ‘Settings’ section of your mobile device, find the ‘WhatsApp’ app and then open it. Select ‘uninstall’ from the options at the bottom.
| Note: Before tapping the Uninstall button, you can follow this step to avoid losing your chats: WhatsApp > Settings > Chats > Chat Backup, then click Backup. |
- If a pop-up appears, check Keep app data and continue.
- Then go to Play Store and search for WhatsApp.
- After that, restart the app and see if the issue is resolved.
Low storage or not having enough storage required to run the app can also be a factor affecting WhatsApp. Therefore, you need to make sure that your storage is not full and that the space necessary for the proper functioning of the application is available.
- To check the storage, you can go to Settings or go to ‘My Files’.
- Then select internal storage.
- After that, free up your storage if a sufficient amount of 500 MB to 1 GB is not available. You will then be able to use the application again.
Using an outdated or old version of any application may cause it to malfunction. Therefore, you need to make sure that you are using the latest version available on WhatsApp. Following are the steps for the method:
- Go to Play Store.
- Search for WhatsApp in the search bar.
- Check if the update option appears under the app name.
- Tap update and then restart your app to check if the issue still occurs.
You can also check out this guide from Business Insider to learn about the problem.
did you know
- WhatsApp was founded in 2009 by former Yahoo employees Brian Acton and Jan Koum.
- WhatsApp was one of Facebook’s biggest acquisitions when it was bought for $19 billion in 2014.
- In 2021, due to an update to its terms and conditions, WhatsApp lost millions of its users.
- WhatsApp was down for 6 hours straight, along with Instagram and Facebook in October 2021.
To log into your WhatsApp, there are a few ways to do it. But we have provided you the easiest method that can help you by following the given steps:
- Settings > tap Apps > WhatsApp > Mobile data & Wi-Fi > turn on background data.
- Go to the Google Play Store and update WhatsApp to the latest version available.
- Update the operating system of your Android device to the latest version available.
To access your WhatsApp account, you can follow the steps below:
- Open WhatsApp and on the main chat page, click on the three-dot menu and select settings.
- Your name will be visible to you, tap your profile picture.
- Check your WhatsApp username and registered mobile number.
And for more, visit the WhatsApp support page
Categories: Technology
Source: SCHOOL TRANG DAI
