Is the Facebook app unexpectedly stopping on your Android device? If yes, then there is nothing to worry as this issue might surprise you at times due to different reasons. Most of the time, Facebook suddenly stops showing this error message:
‘Unfortunately, Facebook has stopped’ leaving users confused as to what could be the possible reason.
This error message mostly occurs while using the Facebook app on your Android device; so if you are also facing the same, then this guide will talk about all possible solutions to prevent Facebook app from random crashes and other related issues.
Let’s start with the solutions to fix the “Facebook keeps stopping” error:
1. Reboot your device
Facebook won’t open or you may have some problems opening if your device is running slow. You may need to restart your device to fix this problem. Restarting your Android will give your device a boost and may also fix the minor glitches with Facebook, like this one.
2. Check the Internet
If your Android device is not connected to the Internet or if the network quality is poor, then you will also have problems with Facebook. If Facebook has stopped unexpectedly, you should first check your network to see if your device is receiving the required signal strength. Poor internet connection can also lead to other Facebook errors like “Facebook not loading” or “Facebook not responding”. So if your device is not receiving the required signal, you can try to switch to Wi-Fi, if you are using mobile data, and vice versa. This would work if Facebook keeps stopping due to network issues.
3. Get the latest Facebook app
Errors with Facebook apps for Android can also arise when the app hasn’t been updated for a long time. Facebook continues to introduce updates to its mobile applications; The updates include bug fixes and various improvements that are there to enhance your Facebook experience. Therefore, you should always use the latest Facebook app; You can install the latest version of the application by following these simple steps:
- Go to the Google Play Store app on your Android device
- In the search box, type ‘Facebook’ and tap on the official Facebook app
- Now here you will see if there is an update available or if the app is already up to date.
- Press ‘Update’ to install the latest version of the Facebook app.
After that, check if the Facebook app keeps stopping even now; If yes, then move on to the next solution.
4. Reinstall the Facebook app
If Facebook keeps stopping over and over again, you should try uninstalling the Facebook app and then reinstalling it. This will also fix the minor bugs that are not allowing you to use Facebook smoothly. Just long press on the Facebook app and drag it towards the ‘X’ icon to completely uninstall it from your device.
Then go to the Google Play Store and reinstall the Facebook app as explained in the previous step.
5. Clear Facebook app cache and data
The next solution that you can try to fix the ‘Facebook keeps stopping’ error is to clear the cache and data of the FB app. Facebook will not open if it is full of cache or unwanted junk files. Here are the steps you need to follow to clear the cache and data of the FB app:
- Go to the ‘Settings’ section of your Android device.
- In the ‘Applications’ section, find the Facebook application and open it.
- Then press the ‘Storage’ option and there you will get two options: ‘Clear data’ and ‘Clear cache’. This will clear all the temporary and junk files from Facebook and also prevent further crashes.
6. Is Facebook down?
This is a scenario where if Facebook is down, it may be because your server is down. So, whenever you face any issue with Facebook or its features, you should check if Facebook is down.
To check if Facebook has its servers down, you can go to this link: https://downdetector.com/status/facebook/
Here, you’ll see Facebook’s outage report and whether it’s down at the moment. This way, you can make sure that only you are facing the error or Facebook is down for everyone.
7. Reset the Facebook app
One more thing you can try to do with the Facebook app is to reset its settings to default. So to do this,
- Go to the ‘Settings’ of your mobile device
- In the ‘Applications’ section, find the Facebook application
- Open it and look for the ‘Force Stop’ option; press it.
- This will restart the Facebook app and then see if the error appears again.
8. Remove third-party apps
If you still get the error message “Unfortunately, Facebook has stopped, then you should try to disable or uninstall any third-party apps you have installed on your device from Facebook”. These untrusted apps can also create problems with Facebook and prevent it from working normally.
9. Free up some storage space
If the Facebook app still crashes unexpectedly, the next step you need to take is to check if your Android device has enough storage space. If your device doesn’t have enough storage space, this can also lead to some issues while opening or using Facebook. In order to use Facebook without any errors, you will need to free up some space. Optimize your device by removing unnecessary files and then see if the Facebook error reappears.
10. Check if Restrict data usage is turned on
Almost on every smartphone device, there is a data restriction option by which you can control the data used by the apps you have installed. If you have not allowed those permissions for Facebook, this may cause the app to crash frequently.
To check this:
- Go to the ‘Settings’ corner
- Find the Facebook app in the ‘Applications’ section.
- Then select the ‘Restrict data usage’ option and check whether the Wi-Fi and Mobile data options are enabled or not.
- If not, turn them on and see if it fixes the “Unfortunately, Facebook has stopped” error.
You can also watch this video:-
Categories: Technology
Source: SCHOOL TRANG DAI
