Everything You Need to Know About SAP Application Management Services

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Everything You Need to Know About SAP Application Management Services

MMR analysts report that the global AMS sector was almost $25.96 billion in 2021 and is projected to reach around $111.8 by 2029. Specialists explain such an intense development of the asset management services branch applications mainly due to the great popularity of SAP solutions all over the world.

However, many companies around the world still do not realize the full importance of qualitative AMS. Also, choosing a reputable provider of the specified services is quite difficult for some businessmen. That’s why LeverX’s knowledgeable SAP experts have created a comprehensive yet brief overview of key AMS features and the companies that offer them. So, let’s look at this information in more detail.

What exactly is AMS

The quality of application management services affects the efficiency of implemented SAP solutions. Consequently, the recovery time of the entered software depends on AMS. However, there are several types of application management services. For example, some AMS offerings involve only on-demand SAP support, while others involve full application outsourcing along with managed clouds. However, in general, application management services include the following:

  1. Application improvements. This implies major or minor improvements.
  2. Software optimization. Here, specialists consult with application owners, conduct assessments, and create roadmaps.
  3. Deployments and updates.

Merely experienced specialists can complete the specified tasks correctly. Professionals must have not only the experience of working with SAP, but also a comprehensive business vision. Only these specialists can deliver maximum value to your business.

Benefits of SAP AMS for companies

Gartner states that approximately 82,000 consultants worked at the companies that provide the mentioned services in 2020. This number is for large companies only. The group of smaller companies, as well as the internal teams, in turn, included 120,000 more employees. And the total number of AMS consultants has grown significantly since 2020. Therefore, applications management services from SAP are widely used by companies globally. This is due to the numerous advantages of AMS.

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AMS maintenance is quite a difficult process. That is particularly true for entrepreneurs who do not have experience in this field. Suppose your company is going to update its SAP system or needs to deploy an application on new devices. You can do it yourself using manuals on the Internet. In this case, mistakes can be made. This is because even the best manuals cannot give you all the necessary experience. As a result, your SAP system will perform worse. Consequently, it becomes less competitive.

Business owners do not have to maintain their own IT specialists if they use the services of a third-party SAP maintenance team. Therefore, you should not pay salaries to those corporate professionals. Also, personal IT teams need regular training as technologies are constantly developing. So you can also save money on staff education by using AMS.

Companies must constantly develop if they want to remain successful and competitive. Also, some companies have seasonal spikes in their business activities. In the mentioned cases, it is vital to quickly scale your business. Otherwise it will just crash. You can meet the challenges described by scaling your SAP system. It doesn’t take a lot of time and costs a lot less than hiring and training additional live employees.

SAP systems can freeze or lag after a while of use. That’s because they need to be updated regularly. In addition, errors may appear due to incorrect use of the software. As a result, overall corporate effectiveness declines.

AMS providers can resolve specified issues. Such specialists timely update corporate applications, install the necessary plugins and fix bugs. Your company will always remain highly productive and profitable with this approach.

Gemalto reports that 68 data records are lost or stolen every second. This is mainly due to poor security levels of corporate systems. SAP AMS providers will help you protect your data in the best possible way. In this case, the risk of information leaks is reduced to almost zero.

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AMS accredited vendors are always on top of all the essential SAP innovations. Therefore, if business owners cooperate with reliable agencies, they will be able to increase their competitiveness by employing the latest software solutions and plugins.

What to consider when choosing an AMS provider

Initially, the determination of needs is necessary. Here, you need to consider not only the current issues with a corporate SAP system, but also your future business purposes. Next, experts recommend doing the following things:

  1. behavioral research. You must analyze the best AMS providers on the Internet. In this case, it is necessary to involve all interested parties.
  2. Check if preferred vendors have SAP certifications. IT agencies without certificates are unlikely to meet the integration and quality requirements.
  3. See a range of proposals. Trusted AMS providers generally offer a wide selection of services. Therefore, make sure that an IT agency has experience in HANA, ECC and S/4HANA. Also, reputable companies often suggest modern services such as data intelligence, DevOps or FinOps.
  4. Learn about the SAP vendor’s approach to AMS provision.

Finally, you can also check customer feedback about a chosen IT company on the internet. Also, it’s worth asking if a chosen vendor has engineering relationships with agencies in related fields.

How are SAP application management services provided?

Application Management Services

Mainly, it is necessary to carry out a preparation for the management of the commitment. Here, a client and a contractor have to assign a manager. The latter must be given the authority to make the necessary decisions and coordinate the introduction of those solutions within a company. By themselves, SAP implementation and support services engagements include the following four phases:

  1. transition stage. This involves providing AMS teams with the necessary knowledge to deliver the required services. Customers transfer such information to SAP providers.
  2. Stabilization phase. The goal of this stage is to stabilize all aspects of software operation at a level where productive SLA measurements can begin in the operation phase. Application environments are stabilized and consultants become familiar with the environments as part of this point. In addition, knowledge of the system landscape grows here.
  3. Operations phase. In this step, the contractors begin to perform their direct functions. Tasks are continuously monitored to avoid meeting SLAs. In addition, control meetings are held periodically.
  4. Closing phase. This is the end point of the AMS commitment. The objective of the stage is to jointly close the AM Service with a contractor by transferring responsibility to a client.
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Some AMS providers add additional phases as part of their workflow. However, the four previous stages are the keys.

How can LeverX help your company?

The company offers the following services as part of its AMS offering:

  • provide you with the smooth running of your SAP system (here, specialists ensure customers proactive and personalized services);
  • landscape modernization and applications;
  • development of innovative solutions as well as effective extensions within your SAP system improvement process;
  • migration together with integration and data intelligence.

You can get additional information about SAP implementation and support services mentioned at leverx.com.

Conclusion

The use of AM Services helps to maintain the correct functioning of your corporate SAP environment. As a result, entrepreneurs can remain competitive and even improve their income. In addition, the specified services allow reducing corporate spending. That’s because you don’t need to maintain a separate IT department when using AMS.

Entrepreneurs should choose simply reliable AM ​​service providers to get maximum benefits. Among trusted IT agencies, clients praise LeverX. The company has all the necessary SAP certifications, suggests a wide range of services and offers favorable prices.

Categories: Technology
Source: SCHOOL TRANG DAI