Facebook has slowly become an integral part of the lives of Internet users. In addition to connecting with your friends and acquaintances, it allows you to promote your business and brands through Facebook pages. So, practically, it is impossible for some of us to stop scrolling through the Facebook news feed. But what if you realize your favorite time killer isn’t working? I know it can be quite stressful to face issues like Facebook not responding, unable to login FB account, Facebook feed not loading or nothing working at all.
So if you are unable to connect to Facebook, you need not worry anymore and consider the solutions that I have talked about later in this guide. I will guide you through all the causes to face the failure and how to fix it; so it will be a complete guide, make sure you read it till the end.
Let’s make Facebook work.
Possible problems with Facebook
There can be a myriad of problems that can occur with Facebook and in order to deal with a problem that you are facing while being active on Facebook, you need to analyze the reason why it is happening in the first place and then find the right solutions. Here I have listed some common Facebook problems that users have complained about; find the one you are facing and then try the related troubleshooting:
- facebook does not respond
- facebook does not load
- Facebook app keeps crashing
- Facebook newsfeed won’t load
- notifications not working
- Cannot upload photos or make posts on Facebook
- I get an error message like “Unfortunately, Facebook has stopped.”
So these were just some of the issues that have been reported by Facebook users. If you are facing any of these or any other issues with Facebook, just follow these tips and tricks to fix “Facebook not working” issue.
Basic troubleshooting
- Make sure the Facebook app is fully up to date if it doesn’t work on Android; You can check if the latest version is available on your device’s app store. Updates are released to offer better security and bug fixes. Also, if you don’t update the app for a long time, you may feel that the app starts behaving abnormally or eventually stops working. If you are still facing the same problem, then you can uninstall the app from your phone, reinstall it, and then log into your Facebook account again.
- Make sure the internet is working completely fine and the device you are using to access Facebook is getting the required signal strength. If Facebook cannot connect to the Internet, you will not be able to use its services. Also, the Facebook app doesn’t load due to poor internet connectivity; Better to switch to a stronger network.
Other troubleshooting tips to get Facebook working
If the basic troubleshooting didn’t work for you, don’t worry as there are still several steps you can take to get Facebook back to normal operation; follow these helpful solutions and see what works for you:
The first thing to check is if Facebook is down today for maintenance. This will let you know that only you are unable to connect to Facebook or all users are facing the same problem. When Facebook servers are down, you won’t be able to do any activity on the social media platform for the time being, the outage is there. For this, you can visit this link to check if Facebook is facing any issue today. Also, Facebook apps will not load correctly when the server is down.
Often users have complained that they can’t upload pictures, videos and can’t play videos from their account.
For videos, the operating system is most likely to blame. For example, if the user is accessing their account on earlier versions of Windows, such as Windows 7, Xp, or Vista, they may need to switch to different web browsers, such as Chrome, Mozilla, or Edge. You can also keep an eye on your internet connection to see if that isn’t causing any problems.
For images, it is highly possible that you are facing this issue due to the format of the image which might have changed in case you have edited it. Formats like JPEG, BMP, PNG, GIF, and RIFF files are supported by the Facebook platform, so try to upload images in the same formats. It is also possible that the platform has restricted you from uploading an image because you uploaded something that was abusive or violated the platform’s guidelines.
The same goes for videos. Whenever you try to upload one, make sure you upload it in the supported format and also keep in mind that the file should be no larger than 4 GB and the video should be no longer than 240 minutes. The platform usually prefers videos in formats that include MP4 and MOV files.
If you are using a web browser to run all your activities on Facebook, make sure to update it, otherwise it may start creating problems. Also, clear caches and cookies from time to time to maintain the efficiency of your browser; if that doesn’t help, try using a different browser. To clear Google Chrome cache and cookies:
- Click on the menu icon
- Then click on ‘History’
- Select the ‘Clear browsing data’ option
- Then select all the items you want to clear and then click ‘Clear data’.
Third-party apps or plugins can also give you trouble and may be one of the reasons why Facebook won’t load. You can try disabling or removing them from your device and see if Facebook is working. Third-party apps can interfere with the proper functioning of other apps, so whenever there is a problem with Facebook, disabling them can work.
If you can’t post, like/comment and message on FB, chances are you’re in Facebook jail. It’s a kind of Facebook punishment that stops people from spamming the platform. Excessive posting, liking or commenting on Facebook can get you blocked for some time. However, the ban is automatically removed after some time, but if it is not, you can read this troubleshooting guide to know how to get out of Facebook jailbreak.
This is another scenario where you will find that Facebook is not working for you or you cannot access your account. Violation of Facebook Policies may disable your Facebook account temporarily or permanently. You can send an appeal to FB to get your account back and it depends on the severity of the violation whether you will be able to get it back or not. Here you will get detailed information about disabled Facebook account recovery.
To make sure you’re always using the latest version of the Facebook app, you can turn on automatic app updates. To do this, go to the Google Play Store and search for the Facebook app. Open the app and press the icon on the top right and then select the option ‘Enable automatic update’
Notifications let you know when you’ve received a like, comment, or if someone has tagged you in their posts. If you are not receiving any notification from Facebook, this may be one of the main problems. First of all, check if you have enabled Facebook notifications; gonna Settings > Applications > Facebook and activate the option to ‘Show notifications’. In notifications, you can also make sure that notifications for the Facebook activity you want are also enabled.
Food to go
So, these were some cases where you may find Facebook not working or unable to open your account. You can always switch between the Facebook app or the browser version whenever one of these doesn’t work. Connecting to a stronger internet and making sure you’re entering the correct credentials can also help you get back to normal Facebooking.
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Categories: Technology
Source: SCHOOL TRANG DAI
