Facebook Marketplace is an online marketplace where vendors can post information about their products, such as photos, features, and price ranges. Local customers can use FB Marketplace to find the things they want and contact sellers if they’re willing to make a purchase.
As of Q1 2021, there were over 1 billion Facebook Marketplace users from 70 countries around the world.
Despite its popularity, there are several drawbacks that periodically hinder users from the market. Many users have complained about receiving an unexpected error while using Facebook Marketplace, even when using it regularly and without changing any of its settings.
However, the appearance of these problems can also be due to the violation of some predefined conditions of use of the market. Some of these are listed here:
- The user must be over 18 years of age.
- New users may not be able to use the Marketplace because this platform is only available to verified users. This restriction is to keep potential scammers at bay while ensuring the safety of existing users. After a while of using Facebook, you will be able to access the Marketplace.
- Facebook Marketplace is not available for all locations. Therefore, if you reside in a place where the feature is not available, obviously, you will not be able to use it.
If you meet all these requirements and your Facebook Marketplace is still not working, then you can try some suggested solutions in this post to get rid of the problem.
Report the problem and get access to your Facebook marketplace
Facebook Marketplace has community regulations, and if you violate these policies, Facebook will deactivate your account and you will not be able to use their Marketplace.
If your account is disabled by Facebook, for some underlying reason, then you, like many other users, may be under the false impression that something technically went wrong with Facebook Marketplace due to an unexpected error occurring.
Many people still don’t know it’s not a problem with the marketplace, but they’ve been removed from the Facebook marketplace.
However, if you’re sure you haven’t done anything that goes against the Community Guidelines, you can report it by following these steps:
- Log in to your Facebook account using the browser or the Facebook app.
- On the left sidebar of your account home page, select the Marketplace option.
- Then select the Request Review option.
- Thereafter, you must fill out the required form, requesting that access to your marketplace be restored to you.
After completing the request form, the Facebook support team will contact you within approximately 24 hours. You can check for updates in the Support Inbox or regularly check the email in the inbox associated with your Facebook account.
However, if you are sure that your Marketplace access was not removed and the error that occurred is due to some technical reasons, then follow the troubleshooting methods listed later in the article to fix the problem.
Methods To Fix Facebook Marketplace Unexpected Error In System Browser
While using Facebook Marketplace on the system web browser, if it stops working abruptly, this is due to corrupted browser cache or temporary data, causing problems with your online experience. In that situation, clearing the cache or browsing data may be enough to resolve the issue.
Most browsers have more or less similar steps to clear browsing data. For demonstration purposes, here are the steps to clear cookies and cache files from Chrome browser:
- Open Chrome browser on your system and click on three dots at the top right corner of the screen.
- In the menu that appears, click Settings. This will open the Chrome settings page.
- Next, select Privacy and security on the left side panel of the Settings page.
- Then click on the Clear browsing data section.
- Select the time range for which you want to clear cookies and cache files.
- Be sure to check both the Cookies and other site data and Cached images and files options.
- Finally, click the Clear data button.
After clearing the cache data, visit Facebook Marketplace again, try to access its features, and see if you’re still prompted with the unexpected error that occurred earlier when you visited the site.
If the error persists and your Facebook marketplace is still not working, then go ahead and try the next method.
Third party plugins/plugins/extensions are compatible with most web browsers. These plugins enhance the capabilities and functionality of the web browser.
However, there are numerous malicious plugins or extensions that can cause Facebook to act erratically, allowing third parties to potentially access, copy, and alter your Facebook account information. When Facebook detects unusual behavior in your account, it has the option to restrict your access, which can potentially sometimes result in errors.
Therefore, removing the web browser plugins may solve your problem. To remove specific browser plugins, follow your browser’s instructions. Listed below are the steps to remove extensions from Chrome:
- Open Chrome browser on your system and click on three dots at the top right corner of the screen.
- Within the menu that opens, navigate to the More tools option and then select Extensions from the small menu that appears.
- You will now be directed to the Chrome Extensions page, where you can see all the extensions you have added to your browser. Now, you have two options, remove it permanently or disable it temporarily and see if your issue is resolved. The following is the way to do it:
- Permanent removal – Click the Remove button, present along with the extension and confirm your action by clicking the Remove button again.
- Temporarily disable: turn off the toggle.
Once the extension is removed, you should go back to the Facebook Marketplace to see if that unexpected error is still there.
Facebook has some definite browsers that it works best on, so when you try to access it from an unusual browser, you’re likely to run into some unpredictable difficulties.
The same can happen with Facebook Marketplace, after all, it’s a product of Facebook, so it may inherit some of its properties, which may be the reason why it doesn’t work and shows an unexpected error that you didn’t encounter before.
Browsers that are supported by Facebook and its other products are Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, and Opera.
If you are using a different browser than the ones listed above, you should switch to one of these.
However, if you are already using the supported browser, make sure it is up to date to avoid compatibility conflicts.
VPNs are third-party apps that, when installed on your device, keep your data safe while you browse the internet. It works by replacing your original IP address with a fake one provided by its servers.
However, this causes your connection to become unstable and a proper connection to the website’s servers cannot be established because your IP address changes randomly. If you’re having trouble using Facebook Marketplace, try disabling your VPN to see if the issue is resolved.
Also, Facebook Marketplace is not available for all locations in the world. So, if you have changed your location using VPN, turn that option off immediately, because that could be the reason for all your difficulties.
Methods to Fix Facebook Marketplace Unexpected Error in Mobile App
Facebook Marketplace can be accessed on a mobile phone through the Facebook application itself. Yes, you guessed right, to sign in to Facebook Marketplace on your phone, you need to sign in to your Facebook account.
So, if you are using the Facebook in-app marketplace, you should keep the app up to date.
If you have not updated the app for a long time, then the conflict may arise in the updated security settings and your outdated version of the app, which in turn causes the problems due to Facebook Marketplace not working as expected.
Logging out and back into Facebook account is a simple solution to solve Facebook Marketplace not working 2018 issue. If you are unable to access the Marketplace, simply log out of your Facebook account by selecting the Log Out option. Please wait a few moments before logging back into your account with your email/phone number and password.
Just like the browser stores cache, the phone also stores cache and other temporary data for each and every app you use on your phone.
Sometimes this temporary data gets corrupted due to an unexpected error occurred while using Facebook Marketplace.
To get rid of this problem, you can clear the app data and phone cache. You can achieve this by going to your phone’s settings and following the steps suggested by your device’s guide to clear the cache for a particular app.
These steps are device specific, so you should search the internet for the official guide specifically for your device.
If something went wrong with Facebook Marketplace, clearing the app’s cache and updating the app will most likely fix it.
However, if the problem persists, then you are left with no other option but to try another method.
You have to uninstall and reinstall the app on your device. This will allow you to use the app again and with the latest settings, which hopefully eliminates the problem and prevents it from happening again.
Categories: Technology
Source: SCHOOL TRANG DAI
