Have you recently set up your AT&T email account on your iPhone and shortly after encountered any or all of the following issues related to “AT&T email not working on iPhone” error?
If so, don’t worry! For such a common scenario that you notice from time to time, we’ve got you covered well with this other comprehensive guide. After reading the same today, you will know about all the possible solutions that are valuable enough to fix ‘AT&T email not working on iPhone’ issue.
And, once you can fix this problem, your AT&T mail server will start responding to allow you to access your AT&T email account to exchange emails. So, please have your full attention here and try to fix the problem with this troubleshooting guide:
Solution 1 – Remove and re-add AT&T email on iPhone
First, let’s admit that setting up an AT&T email account is a long process. So, you never know if the reason behind ‘ATT Email not working on iPhone’ is that you skipped a step or did some steps incorrectly. However, no matter what the reason, you can resolve this particular issue by removing and re-adding your AT&T email account on iPhone.
- To remove: Go to your iPhone’s ‘Settings’. Then, navigate to the ‘Passwords & Accounts’ section. From there, first, tap on your ‘AT&T email account’ and then tap on the ‘Delete’ option. In this way, you can remove your AT&T account from your iPhone device.
- To re-add: Now to re-add, you need to follow the correct guidelines that we shared in our previous blog for proper setup of an AT&T email account on iPhone.
Solution 2 – Check your AT&T email server settings
In case you are unable to add your ATT email to iPhone even after following the guidelines, it may be due to the possibility that you have entered some wrong server settings that go unnoticed. Therefore, in order to add your AT&T account successfully on your iPhone and ensure its proper functioning, you need to verify the configuration settings you entered with the following correct settings given below:
AT&T Mail Service Incoming Server (IMAP) Settings for iPhone |
|
| Incoming server name (IMAP) | imap.mail.att.net |
| Incoming port (IMAP) | 993 |
| unsafe port | 143 |
| Incoming Security (IMAP) | SSL/TLS |
| AT&T Username (IMAP) | Enter the full email address for your AT&T account, ie ending with ‘@att.com’, ‘@att.net’ or ‘@att.yahoo.com’. |
| AT&T (IMAP) Password | Enter the password for your AT&T email account |
AT&T Mail Service Incoming (POP3) Server Settings for iPhone |
|
| Incoming server name (POP3) | entrada.att.net |
| Incoming secure port (POP3) | 995 |
| Input (POP3) insecure port | 110 |
| Incoming Security (POP3) | SSL/TLS |
| AT&T Username (POP3) | Enter the full email address for your AT&T account, ie ending with ‘@att.com’, ‘@att.net’ or ‘@att.yahoo.com’. |
| AT&T Password (POP3) | Enter the password for your AT&T email account |
AT&T Mail Service Outgoing Server Settings for iPhone |
|
| Outgoing server name (SMTP) for the IMAP account type | smtp.mail.att.net |
| Outgoing server name (SMTP) for the POP3 account type | outgoing.att.net |
| Outgoing security (SMTP) | SSL/TLS for port 465 and STARTTLS for port 587 |
| AT&T Username (SMTP) | Enter the full email address for your AT&T account, ie ending with ‘@att.com’, ‘@att.net’ or ‘@att.yahoo.com’. |
| AT&T (SMTP) Password | Enter the password for your AT&T email account |
So after matching the ‘AT&T Mail Service Incoming and Outgoing Server Settings for iPhone’ if necessary, make the necessary changes via: ‘Settings > Mail Menu > Accounts > AT&T Email Account > Account information> Change settings’.
Doing so will help you resolve the ‘AT&T not working on iPhone’ encountered issue. However, if the issue is still the same, it may be due to other possible reasons, such as the following:
List of Reasons Related to iPhone Device |
AT&T Email Account Reason List |
| Slow, bad or no network connection: Your iPhone may not be connected with a strong and stable internet connection. | Incorrect Username or Password: You are attempting to log into your AT&T email account by entering incorrect or misspelled username and password combinations. |
| Outdated iPhone: You are using an older version of your iPhone device to access your AT&T email account. | Forgot Password or Compromised AT&T Account: You may have forgotten the correct password for your AT&T email account or someone has hacked it and changed the password. |
| Interference or blocking of third-party applications: Any third-party security applications available on your iPhone may be interfering with or blocking the smooth operation of your AT&T email account. | AT&T Email Service Down Server: Your AT&T email server may be down in your area and this causes the AT&T mail server to be unresponsive on your iPhone. |
| Running out of storage space: There may be no space left for AT&T emails on your iPhone. | Faulty AT&T email account setup: They may be redirecting your AT&T emails to another folder or location. |
So, keeping all the above-mentioned reasons in mind, we have further discussed their specific solutions to help you completely fix “AT&T email not working on iPhone” issue:
Solutions for iPhone related problems |
Solutions for problems related to AT&T mail |
| Update your iOS system: You can update your iPhone system through ‘Settings > General > Software update > Download and install’. Doing so will update your iPhone to its latest version. However, in case your iOS device system is not working properly, then fix all your system errors via this advanced ‘iMyFone Fix Ppo’ tool, just before updating your device. | Check AT&T Email Server: To find out whether there is a real server outage of your AT&T email service or not, you can visit the “Outage Report” website from your Safari browser. If necessary, you can contact the local administrator to fix the same. |
| Get connected with a strong and stable network connection: If you encounter any issues related to connectivity with your iPhone device, consider ‘Restarting’ it or turning ‘Airplane Mode’ on and off to simply connect your iPhone with a strong network again. Along with that, make sure you enable cellular network data access for your AT&T Mail via ‘Settings > Cellular > Mail > Change slider to green’. | Be careful when entering login credentials: you need to type your AT&T email account username and password slowly and steadily. Along with that, make sure to use the ‘CAPS LOCK’ key carefully as per your account password requirement. |
| Disable third-party security applications: As all third-party applications tend to interfere or block the operation of the email service or the sending and receiving of emails; you can disable the same if any are available on your iPhone. | Reset your AT&T email account password: In both cases (forgotten password and compromised account), you can regain access to your AT&T email account simply by replacing your old password with a new one. For that, you need to: First, visit the ‘AT&T Sign In Page’. Then select the ‘I forgot my password’ link. After that, follow the onscreen instructions to reset your AT&T email account password. |
| Free up space for AT&T emails: In case you run out of space, clear your iPhone’s junk cache via ‘Settings > General > iPhone Storage > Mail app > Download app’. So in this way, by clearing the cache of these apps, you can free up space on your iPhone. | Check AT&T Email Account Settings: When using iPhone, if you can’t send or receive AT&T email, don’t wonder why my ATT isn’t sending email from my iPhone and how do I get my AT&T email on my iPhone. Instead:
In this way, you can definitely start the AT&T email exchange process with ease. |
That’s all! With this troubleshooting guide mentioned above, you will surely be able to resolve the encountered issue of ‘AT&T email account not working on iPhone’ issue.
[Note: Based on the nature of the encountered ‘AT&T Email account not working on iPhone’ issue, you have to apply the given solutions accordingly. For instance: Some only require to re-configure their account to deal with ‘not working’ issue, the other few who’s unable to access their account needs to reset their password, and the rest who’s not able to send or receive AT&T email on iPhone, have to check the account’s settings.]
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Categories: Technology
Source: SCHOOL TRANG DAI
