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- Some users describe the Xbox One black screen issue as the “black screen of death”.
- If the problem occurs while the user is playing the game, there are ways to save them from this frustrating situation, such as connecting the console to a different TV or turning the console off and on.
Xbox One is the eighth generation home video game console from Microsoft. Its predecessor is Xbox 360, which was originally a continuation of Xbox. It comes with a Game DVR feature and has approximately 50 million Xbox Live users. Microsoft focused on the ideas that would make Xbox One popular in the gaming industry. Since you have many users who own the console and the complete setup to play the game, there are times when users have to go through some trouble. And, to solve them, they need to follow some steps to get solutions other than official Xbox support from Microsoft.
If you have recently come across the Xbox One black screen issue, then this is the right place for you. The following article is a complete guide on how you can defeat this problem with the help of some simple steps.
Probable Reasons Behind Xbox One Black Screen
Although Xbox One has become one of the most popular gaming consoles since its launch in 2013, there are some flaws that occur in even the best console ever. One of them is the Xbox One black screen issue, which some users call “Black Screen of Death” due to its recent update. There can be many more possible reasons for the problem, such as:
- Incorrect video settings: It often happens that when the user changes the display or graphic settings for higher quality, there appears to be glitches and the screen ends up blank.
- Broken HDMI port or cable – This is one of the most common reasons for Xbox One Console video and audio issues. Users should make sure to use a good HDMI cable or port at all times. You can check if the cable is the reason for the problem by connecting it to another TV and seeing if it works or not. If not, the user can use a different HDMI cable and plug it into the TV connected to the Xbox One console. If either works, then the other device or cable is faulty and the user knows which one to replace.
- Incorrect TV Source – User must ensure that the TV is set to the correct input source. If not, user will not get any video on TV from Xbox One console. User can confirm or check in the manual that he is doing things correctly in case the device is new.
- Console Error – When the user leaves their console running for a much longer period, sometimes the Xbox One console may encounter a minor error, which can be easily resolved by a restart.
- Software failures: When there is a programming error with the software or the Xbox console is unable to debug an error on its own, it may result in a blank screen or malfunction. This also happens when a new game is downloaded.
Easy Guide to Resolve Xbox One Black Screen Issue
In case you are unfamiliar with Xbox Black Screen issue and got lost in this random article, you might find it helpful to be here. The issue is known to occur when the screen connected to Xbox One goes blank and you can’t see anything. This has been happening after a new update for Xbox Insider program users as many of them reported cases where their Xbox One stopped working. Here are some steps that can help users to overcome this issue:
Also Read: Troubleshooting Steps for Computers Rebooting While Gaming
Sometimes the reason why an Xbox One can’t present video can be a small bug. At the beginning of troubleshooting, the user can try a reboot, which might help. On the Xbox One console, the user needs to hold down the Xbox button for about 5 seconds and wait until it turns off. After that, unplug the power cord and wait for two minutes. Connect all the cables and restart the Xbox One.
| Solution Brief: Xbox Button |
The user can start by opening the guide after pressing the Xbox button. Then go to system and select settings. From there go to display and sound and select video output. Then select the video mode and uncheck the “Allow 24Hz” option.
It should be confirmed that the TV is connected to the correct input and if the user is not sure, he can check with the manual provided. They can also cycle through all sources using the TV remote.
Audio and video signals are transmitted to the TV from the Xbox One console via HDMI. The possibility of the black screen can also be a fault in the HDMI cable. The user should make sure the cable is clean and try to change it with a new one if it still doesn’t work.
| Solution synopsis: Press and hold the Xbox button for 10 seconds |
If the Xbox One only shows a blank or black screen when the user tries to play the game or just launches the app, resetting the display settings can help. If there is a disc inserted in the console, the user must eject it and turn off the console by pressing the button for 10 seconds. They then have to press the eject button and Xbox all the way down until a beep is heard. There will be two beeps with an interval of 10 seconds. After that, the user needs to press and hold the Xbox button and the link button. The reset will start soon and when it is complete, the user will see that the setting is set to low. They will then need to go to the display settings and change it to what their TV supports.]
Sometimes there is no video after the update and the console gets stuck during an update. Each system update error requires a different type of troubleshooting. System update errors are usually fixed by a forced reboot. In case the above steps to turn off and on does not work, users can try accessing the official Xbox troubleshooting page.
Answer A damaged operating system or a faulty hard drive can cause a black screen due to failure to load the operating system. It could also give a boot device error.
Answer Users should make sure that the HDMI cable they are using is connected to the correct port. Unplugging the Xbox cable can also help.
Answer No, the black screen cannot be a virus, as viruses do not cause black or dark screens, they try to enter windows.
Categories: Technology
Source: SCHOOL TRANG DAI
