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Facebook has completely changed the way the world communicates now. With all the useful features that this social media platform has to offer, it has become an inescapable necessity of the moment. Although sometimes Facebook encounters various issues, that can be resolved by using some troubleshooting techniques.
One such problem that can bother you while using Facebook is when you see nothing loading, whether you are using Facebook on a computer or a mobile device. So, if you are also suffering from ‘Facebook won’t load’ issue, then try these 10 troubleshooting steps provided here and see what fixes this problem for you.
Step 1 Clear your browser’s cache and cookies
Do you remember the last time you cleared your browser’s cache files or cookies? If not, then it’s about time you did it now. When you work in a browser, it collects a large number of temporary files known as caches when you visit different websites; that should be deleted as it is of no use to you, but it may affect the speed and performance of your browser and that is probably the reason why facebook won’t load.
Most browsers allow you to clear cached data from your ‘Settings’ or ‘History’ section.
If you’re using Google Chrome, here’s how you can free up some space:
- Tap on the three-dot menu icon located at the top right corner.
- Click on ‘History’
- Then click on ‘Clear browsing data’
- Go to the ‘Advanced’ tab and select all items
- Also, set the ‘Time Range’ to ‘All Time’
- Finally, click on ‘Clear data’
After doing this, try to load the Facebook website and hopefully it will open without a problem.
Step 2 Update your browser
If you haven’t updated your browser for a while, this can create problems and this could be one of the reasons why Facebook won’t load on your computer. Older versions of the browser often have problems or bugs that are not resolved unless you update the browser. To check if you are using the updated version of the most used browser Google Chrome, here are the instructions to follow:
- Tap on the three-dot menu icon located at the top right corner.
- Move the cursor to the ‘Help’ option, new options will appear, click on ‘About Google Chrome’.
- It will automatically start checking for updates and will show if you need to update it or not.
Step 3 Switch to a different browser
If Facebook isn’t working or the desktop site still won’t load, it’s likely that the browser you’re using has been corrupted or Facebook is closed. So, to find out the culprit, you can change your browser and then try to log into your Facebook account.
The reason is that sometimes the browser may not support the new features of Facebook and therefore you cannot load it. So just to be safe, you should try using it in a different browser and see if it works there; if not, there are a few more solutions you can try. You can also try the Facebook app if the desktop version doesn’t work for you.
Step 4 Restart the Facebook app
A basic but important step if the Facebook app is down, as restarting the Facebook app has the potential to fix minor glitches with Facebook. You should also make sure that no other app is running in the background. Using too many apps at the same time can also prevent Facebook from loading properly.
Step 5 Reinstall the Facebook app
If restarting the app didn’t work for you, you can continue by uninstalling the Facebook app and then reinstalling it from the Play Store. Deleting the app will also delete temporary data, including the files that are causing problems. So when you reinstall the app, you will be able to use Facebook without any error.
Step 6 Reconnect your device to the Internet
Even if you get the required signal strength, restarting your network can fix a lot of things. So if you are connected to Wi-Fi or using your mobile data, turn it off for a while and then turn it back on. You can also restart your mobile device so that it starts over and the network reconnects automatically. Also, if you are getting a poor internet connection, you might see an error message from Facebook like “This function is not available at the moment”. So you can connect your device to a better network
If Facebook is taking too long to load, following all these steps will surely help.
Step 7 Update the operating system
Using Android or iOS devices with an outdated version of the operating system can hinder the performance of your device and if you find that Facebook is taking too long to respond or load, this may be one of the reasons. Check if an update is available for your device’s operating system version and install it immediately.
Note- It is always recommended to use the latest version of the operating system on your mobile devices as it improves the overall performance of your mobile device as well as the applications you have installed on it.
Step 8 Check security software settings
Sometimes, it may happen that the antivirus or security software that you have installed on your device to protect it from viruses or malware does not allow you to use it correctly. The reason is that the software may detect some Facebook files as bad and may prevent them from being uploaded to your device.
In this case, the easy way out is to check the software’s settings and make sure that it grants all the necessary permissions to use Facebook effectively. If you don’t have the option to do so, you can uninstall your antivirus and use a different one to protect your device.
Step 9 Disable VPN
If you are using a VPN on your device, this can also create some problems when accessing Facebook. This may be why Facebook won’t load images. So turn off the VPN and then see if Facebook is loading properly or not. If this helps, you should keep the VPN turned off every time you use Facebook.
Step 10 Is Facebook down?
If you’re still wondering what’s wrong with Facebook and you can’t use your account even after fixing so many problems, you should check if Facebook is down right now. Sometimes Facebook becomes inaccessible when your server is down, so you should also check the server status from this link here: https://downdetector.in/status/facebook/.
If Facebook has any problems, you have to wait until everything is back to normal.
Categories: Technology
Source: SCHOOL TRANG DAI
