Yahoo Mail Not Working on Computer/Google Chrome- A Troubleshooting Guide

Like any other email service, Yahoo is also surrounded by flaws. Occasionally it crashes or may not work perfectly, but you can’t blame Yahoo for that, as no one can predict such technical difficulties at any time. Plus, Yahoo even offers help through the Yahoo Help Center that you can access anytime you need guidance.

Lately, users have been complaining that Yahoo mail is not working on their computer and the problems are various, such as:

1. yahoo mail stopped working
2. I can’t open Yahoo in Chrome
3. Yahoo works slow in Chrome
4. Yahoo mail account setup not working
5. If the Yahoo account is not receiving emails

These are the best options of the most common errors, and there are many more problems that users go through while working with Yahoo Mail on their computer through the Google Chrome browser.

In this guide, all these problems have been mentioned along with their solutions; Look for the one you’re up against.

Note: Most users use Google Chrome to access their Yahoo accounts, so the discussion will revolve around Chrome. However, even if you use any other browser, the troubleshooting steps mentioned in this guide can be applied to them as well.

Entry level troubleshooting

This includes the basic things to check before delving into the issue and whether this resolves the issue; there is no need to go beyond this level.

1. Make sure you have access to a strong network and that your device is connected to it.
2. Verify that you have the correct account credentials and that you are not using an old password to sign in.
3. Make sure the servers are working fine; If Yahoo Mail is down, there is nothing you can do except wait until services are restored.
4. Restart your computer and browser then check if the issue is resolved.

Solutions for Yahoo not working on Chrome/computer

Once you are done with the basics and still facing errors, move on to the next level of Yahoo Mail troubleshooting where we will talk about each of the issues you might be facing and what are the preventive or corrective measures:

1. problems to enter

If you can’t sign in to your Yahoo Mail account for any reason, this can be scary. There are different scenarios during which you will find yourself unable to log into Yahoo mail. Let’s discuss them one by one:

1. It takes a few minutes to log in to your Yahoo account, however things change when you opt for Yahoo account key or Yahoo 2-Step Verification as your login method. If either of these two methods is enabled for your Yahoo device, be sure to follow the correct login procedure.

For Yahoo Account Key, you need to tap the key on your phone to sign in instead of entering your password, while for 2-Step Verification you’ll need to enter a code in addition to your password every time you use a new computer or device. to login.

2. Multiple unsuccessful login attempts can get your Yahoo account locked. Yahoo cares about your security, so any question of suspicious activity can get you in trouble. Whenever you find yourself in such a situation, you can use various recovery methods to unlock your locked Yahoo account. Yahoo account recovery methods are just a way to prove that the true owner of the account has access.
3. Another reason why you can’t log in is if hackers changed your password. Passwords are no longer secure and can be easily cracked by hackers. It will be impossible to log in if the password has been changed. The only thing you can do is try to reset your Yahoo password. It is also recommended that you frequently change your Yahoo password to avoid such incidents.
2. Not receiving emails

If you are not receiving emails on Yahoo, you can follow the given tips:

1. Email yourself to see if the problem is with your account or the other person’s.
2. Please check the email in the spam folder.
3. Check if the filters are doing their job correctly and also check the list of blocked addresses; you may have blocked the sender.
4. Ask the sender to verify your email address.
5. Check if email forwarding is enabled.
3. Can’t send emails

If Yahoo Mail isn’t working in Google Chrome and you can’t send any email, here’s what to do:

1. Check that you have entered the correct email address of the recipient.
2. View the ‘Sent’ folder as successfully sent emails will appear there.
3. Check if the email is in the ‘Drafts’ folder
4. If Yahoo Mail is not responding or loading

If Yahoo Mail doesn’t load, your home page doesn’t display correctly in Chrome, the website, buttons or menus don’t work; Yahoo doesn’t respond at all or keeps updating; all these errors can be related to the browser and to fix it you will need to optimize it.

Most of the time, when Yahoo mail stops working in Chrome, simply changing your browser can do the job; however, this is not the solution. You can try to update Google Chrome using the given procedure:

Google Chrome > Menu > Help > About Google Chrome > Update Google Chrome

Updating the browser fixes the compatibility issue with Yahoo and if it still doesn’t load in Google Chrome, you need to clear your browsing data as follows:

Google Chrome > Menu > History > Clear browsing data > Clear data

Last but not least; you can use the Yahoo Mail app for Android or Yahoo Mail on iPhone if you have an urgent email to send.

5. missing emails

If any of your Yahoo emails have been lost or deleted in the last 7 days, you can submit a ‘Restore Request’ to Yahoo and they will try to recover your lost emails.

Additional troubleshooting

Here are some additional steps you can take to fix problems with Yahoo Mail:

1. Yahoo Mail uses JavaScript to run in Google Chrome without any errors. If you have disabled JavaScript, Yahoo may not work correctly or stop responding. To enable JavaScript in Google Chrome, follow these instructions:

Google Chrome > Menu > Settings > Privacy and security > Site settings > Content > JavaScript > Allowed

2. Yahoo can also stop working due to malicious extensions and plugins in Google Chrome; here is how to disable them:

Google Chrome > Menu > More tools > Extensions > Remove

3. You can also reset Google Chrome to default settings if Yahoo Mail is not working by following the instructions provided:

Google Chrome > Advanced > Reset and wipe > Restore settings to their original defaults > Reset settings

4. If Yahoo Mail doesn’t work in third-party email clients like Outlook, you need to use the correct IMAP, SMTP, and POP settings for your Yahoo account.
5. Temporarily disable your antivirus, firewall and antispyware as they can even create problems with Yahoo.

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Categories: Technology
Source: SCHOOL TRANG DAI